Microsoft fixes several high severity vulnerabilities in Edge for business 92.0.902.78 update
Hello everyone, Microsoft Edge for business has been updated to 92.0.902.78 for Windows, macOS, and Linux. This update comes with fixes for 9 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
How to cancel security configuration deployment
Hello, By mistake I started deployment of "SMB client is not configured to communicate only with servers that perform packet signing" configuration. (We are running DC with the Endpoint Security Add-On). Is there a way to stop desktop central from further
Enabling DEP on machines with Bitlocker triggers Bitlocker recovery key prompt
Just a heads up to the community: Yesterday we enabled the security configuration "Data Execution Prevention is not enabled". The problem is most our machines had BitLocker enabled in the OS drive, protected by TPM. Enabling or disabling DEP means the
Error on Android App
I was able to setup iOS app fine, but and getting an error when entering the service desk url into the Android app. Here is the error message. "Something went wrong java.lang.IllegalStateException: Expected BEGIN_OBJECT but was STRING at line 4 column1
Send Survey Response to Technician
We have a good number of survey responses and many positive comments for our techs that do the work. However I just found out they never see these, like ever. IT if often a thankless job so sometimes getting a "Thank you!" for your work is the difference
ManageEngine monitoring and integration with Zabbix
Dear Team I am doing configuration on Setup ManageEngine ServiceDesk to integrate with Zabbix and meet this issue. Do we have any example or template for this parameter? Thank you Terran Nguyen
Can we?
Hi, Our clients have a budget of development hours they can consume they we determine if they're chargeable or not. I have a standard report to track this but I was wondering if we're able to set-up any alerts when there budget gets lower than a specific
Microsoft Teams Integration with Service Desk Plus
Hi there, is there any integration planned with MS Teams?
EventLog Analyzer Logs per day
Hi, Is there a way to check in EventLog Analyzer what the amount in Gb per day a device generates?
[Term of the Day]: Page Fault
Term of the Day “Page Fault” Definition — What is a Page Fault? In the context of computer science, a Page Fault is an exception initiated by the hardware of a computer to notify the operating system when a program attempts to access a block of
Automatic Provisioning of New Users Work with Provisioning App?
I started off with the Azure AD User Sync integration but that imports everything which I do not want. I then worked with the Importing Requesters into ServiceDesk Plus Cloud using Provisioning App and have that working other than I cannot seem to import
Powershell and Rest API integration - Customer ID param is Mandatory for MSP
Good day all I have been working for quite some time with Powershell, but have very limited knowledge of using Powershell with APIs. I would like to make use of Powershell to connect to our local installation of Manage Engine Desktop Central and to pull
Best way to push updates to windows server
I have installed an agent on one of the windows 2016 servers. when I announce the down time for patch deployment, simply what I want is to first download the updates to the servers & within down time its need to install all the patches. what is the best
Report on Technicians and SLAs
I'm attempting to create a custom report, but I have very limited experience with creating query reports. I was hoping to create a report that would mainly focus on Technicians; how many tickets they have received weekly and monthly, how many of their
After installing 11205 build a rules script does not work correctly.
I have script in the Incident Management - Field and Form Rules - On Form Submit : Listing of script: /*Site to description*/ var old_description_content=$CS.getDescription(); var SiteText=$CS.getText("SITE"); var new_description_content= old_description_content
[Virtual MeetUp] Free Training On How Users Can Make The Best Use of Self Service Portal
We hope you and your family are staying healthy and safe! We are glad to invite you all for our 7th session of Virtual meetup, which is scheduled for 17th June 2021, registrations are open now. Kindly pick a suitable time zone and register today. 02:00
Request Custom Filter - Removal of Support for V1 API Operations
As part of the Request Custom Filter enhancements, we are removing support for the below V1 API Operations: View All requests [/sdpapi/request?OPERATION_NAME=GET_REQUESTS] View request filters [/sdpapi/request?OPERATION_NAME=GET_REQUEST_FILTERS] We
Monitoring NTP service on firewall
Hi there, Is anyone out there successfully monitoring an NTP server/service using OpManager? Our NTP server is a Fortigate Firewall and I was thinking of polling the NTP service and monitoring for failures, but I'm not sure how to do this.
Remove Site from Incident Template
We don't want to show the Site in our Incident Template. Is there a way to delete it or hide it from incident template? (We are using Service Desk Plus Cloud) Thanks, Dinusha
[SOLVED]Client connects on server but not from remote browser
I have a new installation. Changed to MSSQL 2012. Client connects on server but not from remote browser. On server http://localhost:8080 is OK On remote browser http://SPSIIS01:8080 and http://10.10.40.153:8080 both time out. Any suggestions? I noticed
Password expires, and I cannot change it.
When I logon, I get password has expired message and ask to change it. I try change, but I get message "Password cannot be the same than the 3 older ones". It's the first password I had, and I am trying with a completly diferent one. My user and administrator
Is it possible?
Hi, Our clients have a budget of development hours they can consume they we determine if they're chargeable or not. I have a standard report to track this but I was wondering if we're able to set-up any alerts when there budget gets lower than a specific
Mozilla fixes CVE-2021-29991 in Firefox 91.0.1
Hello everyone,Mozilla has fixed CVE-2021-29991 in Firefox 91.0.1. The details of the vulnerability fixed is as follows: Platform CVE ID Vulnerability Impact Firefox 91.0.1 CVE-2021-29991 Header Splitting possible with HTTP/3 Responses High To
Mozilla fixes CVE-2021-29991 in Firefox 91.0.1
Hello everyone, Mozilla has fixed CVE-2021-29991 in Firefox 91.0.1. The details of the vulnerability fixed is as follows: Platform CVE ID Vulnerability Impact Firefox 91.0.1 CVE-2021-29991 Header Splitting possible with HTTP/3 Responses High
Mozilla fixes CVE-2021-29991 in Firefox 91.0.1
Hello everyone, Mozilla has fixed CVE-2021-29991 in Firefox 91.0.1. The details of the vulnerability fixed is as follows: Platform CVE ID Vulnerability Impact Firefox 91.0.1 CVE-2021-29991 Header Splitting possible with HTTP/3 Responses High
Identify key challenges in client network management and tips to overcome them with exclusive MSP solutions [Webinar]
Greetings from ManageEngine! IT networks are growing more complex by the day and to monitor them effectively, organizations lean on managed service providers (MSPs) to provide technical expertise in managing, monitoring, and securing their entire IT. To
Identify key challenges in client network management and tips to overcome them with exclusive MSP solutions [Webinar]
Greetings from ManageEngine! IT networks are growing more complex by the day and to monitor them effectively, organizations lean on managed service providers (MSPs) to provide technical expertise in managing, monitoring, and securing their entire IT. To
no displayed modules in general settings
i recently installed ManageEngine OpManager standard edition. When i try to use NCM and OpUtils, the option is not available in general settings I cannot see the displayed modules. Please refer to the attachment.
site 24x7 integration with ServiceDesk Plus fails.
Hello All, I am trying to integrate my test service-desk plus instance with site24x7. I followed the steps mentioned in the Service-desk Plus. still after generating the client ID, client secret, and Code, I am getting the following error as shown in
Configure number of backups to keep
I have Desktop Central server running on a VM that is backed up nightly. i have no need to store 4 or more backups that take multiple gb each. Where can I set this config parameter to less than 4 which is the minimum that the Admin page will allow?
Has anyone successfully migrated their DC Server to a new host lately?
Has anyone successfully migrated their DC Server to a new host lately? That is new machine, FQDN and IP? I followed the instructions below to the letter, and my server is up and running fine on the new host, but no Agents have been redirected to it in
How to create new workflow to restart SQL reporting service dependencies ram usage
Dears, kindly can help me to know steps to create new workflow to restart SQL reporting service dependencies ram usage Best Regards Omar Rashad
Upgrade failed to _6_0_0_SP-9_9_0
Dear Team, I am using version build 6008, downloaded https://www.manageengine.com/products/self-service-password/5311766/ManageEngine_ADSelfService_Plus_6_0_0_SP-9_9_0.ppm to upgrade. I got the message that the upgrade process was failed and uninstall
Issue editing Patch Management configuration (and other issues) since latest DC update
Since the update to 10.1.2127.3 I have been unable to edit Patch Management Configurations. The part of the config screen that should show the actual patches contained in the config shows a few grey lines that keep continually trying to refresh but doesn't
ADSSP Client and Duo Logon
We currently use Duo Logon (Windows/Mac/Linux) for 2FA on all end points because it has an "offline" option on Windows and Linux as well as supports RDP and SSH, which ADSSP Client MFA does not support. However, we would like to add the ADSSP Client
[Term of the Day]: OEM
Term of the Day “Original Equipment Manufacturer” Definition — What is OEM? The term OEM is abbreviated as Original Equipment Manufacturer refers to any product or part that is specifically designed and produced to fit an original product. This
[Announcement] End of technical support for Analytics Plus builds 4500 and below
We hereby announce the end of support for Analytics Plus 4500 and below, effective from October 15, 2021. If you're on these builds, we request you to upgrade to the latest version to enjoy continued technical support from the Analytics Plus team.
Technicians with some admin functions
Hi, Is there any way to give admin functions to technicians without give admin profile? e.g. massive enrollment by csv. And we have 2 domains but if I set a domain user as a technicias, he only see his domain. Is there any way to see both domains with
ADSelfservice unavailable until I login as admin on server.
Hello, I have such problem, adselfservice is not working until I login as admin user on windows server only in this case all need services are starting. Is any way to resolve this issue, because my windows server reboots on its own in night hours after
Analytics plus behind haproxy
Hello all, I'm having trouble browsing to my Analytics Plus site that's behind haproxy. If I login via the haproxy url (analytics.company.com), the workspace shows up as a blank page. If I login via the server url (server.company.com) everything works
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