Patch database sync deprecation for versions 10.1.2134.1 and below in Patch Manager Plus
Hello folks, The end of an era is often a time for growth and progress. That being said, to enhance our workflow and continue to provide the latest features and patch updates in the product, we are deprecating patch database sync in Patch Manager Plus
Your exclusive invite to our IAM and cybersecurity seminars in Atlanta and Boston.
Hello! We are thrilled to send you this exclusive invite to be a part of Shield 2023: An IAM and cybersecurity seminar. Our senior technology evangelists will be sharing their thoughts on how you can better manage, monitor, and audit your hybrid IT infrastructure.
query to get Technician list of each request with time taken to resolve.
Version : 13004 DB: PGSQL OUTPUT: SELECT wo.WORKORDERID "Request ID", ti.FIRST_NAME "Technician", std.STATUSNAME "Request Status", pd.PRIORITYNAME "Priority", longtodate(wo.CREATEDTIME) "Created Time", adef.org_name "Account", cast((wo.TIMESPENTONREQ/1000
Query to get Request Attachment details with customer / requester info
Version : 13000 DB : PGSQL / MSSQL OUTPUT : select sda.attachmentid AS "Attachment ID", sda.attachmentname AS "Attachment Name", sda.attachmentpath AS "Attachement Path", sda.attachmentsize AS "File Size", sda.description AS "Comments", wo.workorderid
Query to get Locked Login / user list
Version : 11026 DB : PGSQL / MSSQL OUTPUT : SELECT AaaUser.first_name AS "FIRST_NAME", AaaUser.last_name AS "Last name", LockedAccountDetails.LOCK_ID, longtodate(AaaAccBadLoginStatus.UPDATEDTIME) As "Lock Date", AaaLogin.NAME, sduser.EMPLOYEEID, sduser.STATUS,
APM Linux v8 - Not able to collect the data for CPU,Disk,Memory attribute using SSH mode
Hello, Please, could yo help me sharing with me which are the package/commands that are necessary to collect the metrics of operating system. I have this reference: https://www.manageengine.com/products/applications_manager/help/server-monitor.html#commands
Import from CSV - How to find the correct field name for Custom Fields to upload the file
Hi All, Help needed. Not sure if this is the right community. I want to enquire about ManageEngine Desktop Central 10. 1) I would like to make use Import from CSV feature to update field under Custom Computer Details fields such as Warranty Expiry Date
SDP - v14104 - Conversation mail income error
Hello, Since v14 my app started to show some issues related to incoming mails that convert in conversations for an existing Request, due to, although the app creates the conversation on the app after receive the email, I receive the attached mail that
[SD-107912] SDP v14103 Request ID column width returns to default
Hi, We have long request ID number containing 16 digits including year and sequence number like 2023000020000046. In Requests dashboard I can change any other column width and it will stays the same except Request ID. Request ID column can be changed
EWS - Problem connecting to mailbox.
Hi ALL. I have SDP11.1 Build 11122 + Exchange 2016. Several days ago i detect some mail fetch issue. I check all settings and have this message: E-mail settings saved successfully. But error occurred while trying to check connection with mail server -
[Free Training] Eliminate network blindspots and gain comprehensive visibility into your full-stack infrastructure with OpManager!
OpManager Free Training - Season 2 Greetings from ManageEngine! Our free, four-part webinar series will help you optimize network performance and resolve emerging network faults seamlessly. Register to enroll in all four parts. Sessions are scheduled
RDP session screen size
We have a user who is trying to access the configuration screen in their app. The screen in their app does not allow for resizing. Is there a way to change the standard size of rdp screen for the user to enlarge to accommodate this?
Processes are parallel!
I think many ITIL processes are parallel. Although each exercise has a specific concept, they are very similar and seem parallel. Therefore, it cannot be recognized by any organization. In other words, a user operating system upgrade request can be designed
Any way to run scrips on an intervall? like day every day, every week, every month?
The business needs to run a process on a few computers and im trying to manage that inside EC, any way to do a configuration and run a script on intervalls? like every day, week or month?
Query to get Monthly data of request and sla breach count based on additional fields
Version : 11027 DB: Postgres OUTPUT: SELECT wof.UDF_CHAR2 AS "Issue Type", EXTRACT(YEAR FROM (to_timestamp(wo.createdtime/1000)::TIMESTAMP)):: int "Year", Count(CASE WHEN EXTRACT(MONTH FROM (to_timestamp(wo.createdtime/1000)::TIMESTAMP))=1 THEN 1 ELSE
OPmanager Plus NCM fails to backup startup-config from ASA
We have Standalone NCM, and I think ran into this same issue a few years ago, can't remember to fix. I am evaluating Opmanger Plus and Running config backs up OK, but the startup config fails due to unknown command. more more nvram:startup-config ^ Error:
Upgraded PM+, since then the agents are not reachable
Good afternoon, I have installed the latest Patch Manager Plus update and since then none of the managed computers (i.e. agents) are reachable anymore with the exception of the server VM itself. At first there was a mismatch of the agents (can't remember
Lose focus when SDP save reply's draft
We have the identical problem discussed in another thread: https://pitstop.manageengine.com/portal/en/community/topic/focus-of-window-gets-lost-due-to-auto-save I can understand that maybe it won't be the most urgent thing to solve, yet it has been years
[Free seminar] Attend our ITOM Day in Singapore to gain more insights on business composability, AIOps, and observability.
Delivering unwavering end-user experiences depends on the flexibility and agility of the ITOps teams in any organization. Using traditional methods where the ITOps teams run hectic, time-consuming, and redundant drills to make ends meet does not work
Physical Memory don`t show the number of mem
Hi PS, I have got two problem about PHYMEM and PHYMEM TOTAL don`t show the number of memory, it just show the percent memory. Please help me.
End of Support for User Access Token Method & User Authentication-based Microsoft Azure Password Reset in Password Manager Pro
Hello Everyone, This is to inform you that we will not be supporting the User Access Token method to import/sync/authenticate users from Azure AD in Password Manager Pro after Microsoft deprecates its API services. Thereafter, only the App-Only Access
Additional Fields & Checklists for Release/Change Stages
It would be beneficial if there was the ability to add additional fields to a specific stage of a Release or Change instead of the initial submission template. This will make sure that information relating to the relevant stage is kept clean and concise.
Previous Patch not applied properly, hence contact support team
I cant seem to get our services to start, I even re-installed the app but it seeems like its stuck some where. [10:25:30:366]|[03-16-2023]|[com.adventnet.mfw.ServerFailureException]|[INFO]|[19]: Error Code : 10005| [10:25:30:366]|[03-16-2023]|[com.adventnet.mfw.ServerFailureException]|[INFO]|[19]:
Populate Standard & Custom Fields Using Logic
I'd like to request a feature for the Assets Module, that would allow us to populate fields based on other information already contained within asset details. This could be used to populate both standard and custom fields. This would be useful in populating
Microsoft 365 Unified Groups
I haven't found a way to list Dynamic Unified Groups in Microsoft 365. I may be missing something. I can find them if I want to remove a member from them, but I need the help desk team to be able to see membership of the groups since they are used for
PST Migration Tool
Hello, I'm having a problem getting this installed, i've installed the Exchange Web Services Managed API 2.1 from nugent but it is version 2.2 and i can't find where to install the Messaging API client, will Outlook be ok instead of this? When i load
.NET Core monitor is not showing data
Yesterday I installed the monitors for both .NET and .NET Core to the web server hosting most of our apps. The data returned is not what I expect: Only one .NET app is listed in the APM Insight Overview page, despite there being traffic on multiple .NET
Change language for every user
Hello, I'm trying to change the language for every single user in SDP cloud, however I can't seem to find the option. I do see the option where they have to do it theirselves but this isn't ideal. I'd like to change it to another language for every single
Patch Automation Run Time
Is there a way to determine the last time a patch automation task ran?
Migrate GPO to Endpoint Central MDM
Hello, I stumbled upon https://www.manageengine.com/mobile-device-management/how-to/mdm-migrate-group-policies-to-csp.html unfortunately, Microsoft has removed MMAT repository and now the only way is to import GPO to intune and generate json. I suppose
Bacup User Profile Failing
I'm not able to back up user profiles. I've tried the on three PCs, but it keeps failing. It installs the components, then the status says: Fetching User Profile details It stays at this status for a long time, then Fails. Under remarks is says, "Unable
Modifying Invalid Product Field from Network Scan
We have been running in to a problem with quite a few of our assets, where the "product" fields is coming through as a very generic name, that is not an accurate depiction of what the product actually is. These devices do not show up in the "Unknown OID"
Asset Fields - Prevent Override
One issue we run in to quite a bit is that some of our assets fields do not get populated correctly during a scan. We are unable to modify/correct certain fields, because they will just get overwritten during the next scan schedule. To solve this, I would
Masterclass 2023: Episode 2 - Design and deliver exceptional services to your hybrid workforce [Mar. 30]
Hi there, You and your IT team are invited to join us for our second episode of this year's ServiceDesk Plus masterclass series. In this episode, we will explore how service management teams can leverage ManageEngine ServiceDesk Plus to efficiently design,
Volume for the user
When configured in kiosk mode, the sound volume "details" panel is no more available even when authorizations are given for "Device volume", "Ringer", etc. (They are running Android 11) Thanks in advance for the help
Title: Masterclass 2023: Episode 2 - Design and deliver exceptional services to your hybrid workforce [Mar. 29]
Dear Customers, You and your IT team are invited to join us for our second episode of this year's ServiceDesk Plus masterclass series. In this episode, we will explore how service management teams can leverage ManageEngine ServiceDesk Plus Cloud to efficiently
How to disable web manager on WAN
Hi, I'm open port 443 outside internet for connect Agent, but i dont want people access website manager from outside. How to Agent can connect server without access manager website? Thanks!
SDP Data Listener Folder
We have found a folder in our UEMS DesktopCentral_Server\webapps\DesktopCentral\dc-queue\sdp-data-listener which has over 7 million 1KB text files in it. Can it be deleted as we want to move the server and this is causing major headaches when transferring
Viewing deleted devices
If at all possible, can I view deleted devices from the MDM. They have been deprovisioned and deleted.
[New Release] ADManager Plus' latest build 7183 with option to enable remote mailbox is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 7183. What's new: Important update: End of support for PostgresSQL 9.2.x: ADManager Plus will soon end support for PostgreSQL version 9.2. Please upgrade
Next Page