https url monitoring problem
Dear Support, I have monitored many http url with Opmanager without problem. but how is about https? actually i have serous problem with almost all https url and Recently I found that OPM show fully downtime. but they was actually up. I also check using public site uptime to find out it is really up or not from various outside server. The site does not need any login information or sth else. just when you enter it in your browser it opens well. anyway It is not just for one https but almost each
Ethernet Interface Template Changes to not overwriting existing interface settings
Hi All, We have an issue where the changes we make to the Ethernet Interface template are not correctly applying to existing interfaces. We are taking the following steps as per the attached screenshots. However, after disabling monitoring of the discard rates, and changing the threshold of the utilization to be able 90%, we are still getting e-mail alerts when the threshold on interfaces goes over the default level of 30%, and still getting e-mails about discard rates, which we do not want to get.
SNMP is matched but test credential always failed
Good Afternoon ManageEngine, Since many days ago, I am attempting to check the connection between my servers and OpManager but the connection always failed. I checked my snmp community, my ssh credentials also firewalls and IPtables are disabled on the server. but still have the same result. I used mibbrowser tools and see that the problem looks like connections timed out. Nevertheless both servers can receive and sent ICMP packets. Can anyone help me, how do I resolve it ? Best Regards, Miguel Egel.
How to download Probe OpManager V11
Hi, I need to install the OpManager Probe V11 (build 11600) in a Linux server. But I can't find the bin file to download. Can you help-me? regards Roger
SNMP matches but test credentials failed - Request Timed Out
Good Afternnon Team ManageEngine, Since many days ago, I am attempting to establish a communication between my linux servers and OpManager, I checked my snmp community, both device can send and receive ICMP packet's(Ping) but the result of test credentials is failed. I tried with mib browser tools testing the snmp connections and the result was request timed out. for the IP servers. Can anyone help me to resolve it ? Best Regards, Miguel Egel.
how to monitoring VPN tunnel ?
I need monitoring vpn tunnel How to do it? I discovered host in my WatchGuard X505 5 series but it is not in Vendor, Type for my device There are 2 firewalls between our offices connect by VPN tunnel (WatchGuard X505 5 series). Ive find MIBs Standard MIBs are definitions of network and hardware events used by many different devices. Your Firebox or XTM device supports these eight standard MIBs: IP-MIB IF-MIB TCP-MIB UDP-MIB SNMPv2-MIB SNMPv2-SMI RFC1213-MIB RFC1155 SMI-MIB These MIBs include information
DHCP Server option missing OpUtils on OpManager version build 12200
Hi, Someone please explain where is the DHCP Server monitoring section in the OpUtils on OpManager version build 12200. Also how to configure the same. Thanks, Ramesh
How to trust a Discovered Connection in 12.2
In the previous versions, it was easy to do. In 12.2, I don't find a means to edit the status of discovered connections, e.g. Trust, Guest, etc. It may be easy and right in front of my nose, but... Thanks, Kevin
Documentation
Why does the link to the documentation bring up OpUtils version 7 documentation? The Online HTML is version 7, the PDF file is empty, and the zip download never actually starts the download process.
Adding Aruba Controller
How to add Aruba Controller 7005 and access points in OPManager. Tried many templates and custom OID still I can't get the DATA from my controller. Any help would me highly appreciated.
Duplicate Interfaces
Build Number 12100 OpManager is showing duplicate interfaces on devices. Specifically I'm working on Cisco CAT 4500X switches. I have seen up to 7 duplicates of each interface. I have tried rediscovering the devices, and also deleted the devices and re-added them with no change. Any thoughts? I would rather not have to delete 1000+ interfaces manually every time each switch is rediscovered.
OpUtils 12.2 IP address notes?
We migrated from Oputils 8 to 12, and within version 8 we added notes and info to certain IP address like external IPs and now within version 12 after migration we cannot see or find these notes? Any idea where these are within the new version?
Switching from 11,6 V to 12,2 V OPM
Hey, We want to switch from 11,6 v 64x to 12,2 64x. So reason i am writing is that i want to ask, do we need to know anything special to make this transition correct ? Regards, Adrian
Incorrect CPU Usage.
Hi, I have a server in opmanager (11600) Which is reporting 100% CPU all the time, it's a backup DC and literally does nothing. Have monitored it though task manager and it just ticks over. Have tried doing a rediscover on the server, but no joy. Is there anything else I can try? Hope you can help.
Ethernet Interface Template not updating existing switch ports
Hi There, We have an issue where the changes we make to the Ethernet Interface template are not correctly applying to existing interfaces. We are taking the steps as listed below, and choosing to apply the settings to existing interfaces. We have tried to do it global, and also to the individual interfaces in question. However, after disabling monitoring of the discard rates, and changing the threshold of the utilization to be able 90%, we are still getting e-mail alerts when the threshold on interfaces
[Question] Cisco Switch Stack monitoring - no alerts for single failed switch in a stack
Hello, most of our switches in our environment are Cisco stackable switches. And because of their inherent redundancy, if a single switch in the stack fails, OpManager never alerts us when this happens. The switch stack is still operational / pingable as far as OpManager is concerned. Is it possible to monitor and send alerts when a switch in a stack goes down?
How to monitor CSR in OPM V12200
Hi Team, We recently purchased Cisco CSR 1000V firewall in our environment. We need to configured it in OPM to monitor live traffic on interface or usage.
Getting a ton of these errors for recently added server to OpManager: "No Trap Parser defined for received trap"
I recently added a bunch of servers to OpManager 12.2 and this is first time seeing these errors. This one server has a ton of these showing up on the daily event reports. Any idea's on what's causing this? We set up the server the same as we have done hundreds of times. We use snmp community string. It's a brand new build so I'm not sure what would cause this. No Trap Parser defined for received trap: TrapOid : .1.3.6.1.4.1.1815.2.6.0.4.2 Variable Bindings: sysUpTime.0: 1 day, 18 hours, 20 minutes,
Data Not sysnced with interface
Hello Team, I have been configured custom monitors to monitor firewall interfaces. But that data was unable to load through it. when i check for Interface details there is no data error occurred. How can i troubleshoot same. Kindly suggest to resolved this.
OpManager showing Windows NT Service down but no Monitor is set up for the service
I have an alert for a Windows NT Service down on one of my servers being monitored by OpManager however the service no longer exists. I went to the Server and chose the monitors option however there were no violated monitors showing for services and the service that went down was not listed under the Windows Service monitors. Should I be looking somewhere else? Any assistance would be appreciated. I am currently running OpManager v12.2 that was an in place upgrade from v11.
Ubiquiti
hello how add powerbeam m5 and nano station m5 to op manager? and how monitor it?
Publishin g IPAM and SPM are not working well - missing index.html files in the subfolders
the publishing functionality is not working because there is no "index.html" file in each subdirectory created when publishing, and the only way to access the reports is going to each folder in the installation directory /IPAMpublish/ and double-clicking the htm file created (as intance: 2017_07_10_17_32_58.html) Ihave installed the last consolided servicepack (June 20th) but this doesn`t resolve th IPAM asn SPM publish options
How to stop a scan process?
Hi, When a FW was added to monitoring, Oputils added automatically de subnets configured in the routing tables of the firewall. Some networks have mask 255.255.0.0 and when de scheduled task to scan the IP is taking about four-five hours to scan each subnet, so the servers' disk is writting all day and the OPM server is become very slow. How can stop the scan process without reseting the Opmanager service ? IN addition, the publishing functionality is not working because there is no "index.html"
Virtual machine is connected Alarm
Hello, we're using OpManager 11600 and I have had this issue for some time now. It just recently became a real pain. We have a number of Virtual Machines which are regularly powered off and on for maintenance and we have noticed that when Virtual Machines are powered off or migrated we receive several alarms for each device. These alarms do not seem to reflect the settings which we have configured. New UI > Settings > Monitors > VMWare Events VmConnectedEvent - Severity set to Clear VmMigratedEvent -
Can we switch UI on old version and stay on it by default for fresh 12.2?
Can we switch UI on old version and stay on it by default for fresh 12.2? And how?
IPAM - IP reservation query
Hey guys Quick question: How I do we reserve IP addresses in IPAM in the new v12200? Regards, Mat
OpManager 12200 Slowness
Hey guys, I'm running a new installation of OpManager monitoring ~250 devices. Sometimes when I'm adding in URL monitors, service monitors, and devices the websites will time out and just freeze. Then after it freezes I am unable to get to the website at all for some time. Are there any performance configurations that I need to put in place? Can I add more RAM to the java application or anything? Do I need to change something to run in 64bit mode instead of 32bit? Any advice would really be
Modem for SMS notification
Hi, i would like know what is the better modem for sms notification, i have seen this link : https://www.manageengine.com/network-monitoring/sms-plugin.html We use this type of modem HUAWEI Mobile Connect - 3G Modem connect by usb on the ESX with passtrough, but not work well, for some time it send sms but after many day not work. I must reboot vm and then start to work, maybe the modem is not correct ?
Weekly Archive Alarms/Event generated in OpManager
Hi Team, Can we do weekly archive of alarms or events in OpManager and store it at other location (like we have option in ManageEngine Event-Log Analyzer).
email notification
Hi, I use Opmanager 12200(64bit) free edition and I want that it sends me an email when it is in trouble or critical status not in attention but when I uncheck the attention it does not send me any email at all .
Custom script for opmanager
Hi, I'd like to create a custom script de check the availability of several services, like, DNS, RDP, ... based on a script because I really want to check the service response not only the windows service or tcp port. How and where can I learn how to create such scripts ? What are the languages supported ? What is the interface between the scripting language(engine) and opmanager (monitor, alert) I'd like to return the service availability and response time... I can not afford App Manager for now
Opmanager starting issue
Problem while Starting Server C:\Program Files (x86)\OpManager\bin>startopmanagerserver.bat Jul 01, 2017 7:34:38 PM com.adventnet.persistence.ConfigurationParser$1 resolveEntity INFO: C:\Program Files (x86)\OpManager\bin\null\conf\customer-config.xml doesnt exists, hence it is skipped ----------------------------------------- Port Availability Module ----------------------------------------- 8080 Yes Client 13306 No postgres 22
Alarm_ID increments by one even when clearing original alarm
So, we're using VictorOps to handle our pager system, and its being fed via JSON generated by OpManager. We're trying to track multiple individual alarms from a single device, I was hoping to do so by alarm_ID, however, alarm_ID increments by one both when the original alarm condition is generated and when it is cleared. Why? Why are alarms not tracked by its individual ID and cleared that way? And if that cannot be worked around, is there a better way to track both the generation and resolution
Where it comes from "The error rate"
Hello How can I know which values take OpManaher to indicate that the interface has a certain percentage error rate? I am monitoring a Firewall Fortigate and a tunnel interface and when looking for problems in the interface directly in Forti I do not find any problem so I would like to know where the information comes from.
Notification profile problem
Hello If I create a notification profile and under "Device Selection" I choose by category and the category Switch. Then it first adds all the switches I have in opmanager into this notification profile. But when I delete 1 switch entirely from opmanager and then add with snmp(it is again categorized as a switch) and then edit/look into that notification profile, then it doesn't add it automatically to the profile. The same problem is with business view, once i delete device and then later add to
Can we manage UCS vendor devices and fabric switches interface
We have one product that is CI Manager Plus. But customer do not want to go for another tools.
Unable to update Opmanaer - Server is currently running,
Hello, Trying to do a update to 12.0-SP2 (ManageEngine_OpManager_12_0_SP-2_0_0.ppm) C:\ManageEngine\OpManager\bin>echo off Path : C:\ManageEngine\OpManager\conf\netflow\nfa.properties PortCheckerUtil.getPort : serviceName :WEBSERVER_PORT Flag : false =============================================================================== . Server is currently running. Please shutdown the server to run this script. I have stop, then disable the server the service, rebooted the server tried to run the update
fortigate switch FS124D
Hi there, Has anybody use Fortigate switch FS124D with opmanager? I can't get interface list from this device. maker MIB for this device is really simple, so I trying to use the generic IF mib2, interface table .1.3.6.1.2.1.2.2.1 to get that info. I created a new device template and use this OID in device identifier. If I use MIB tool , I can see interface list, description etc.. But I can't see any interface in device description. Any idea? Regards
ManageEngine AppManager
I have encountered an error when I was starting Application Manage Plugin in my Services. See screenshot below for details.
Cannot install OpUtils if OpManager is installed, and vice versa
It appears I can eitehr install OpManager or OpUtils, but not both. Regardless of which on I install first, I get an error message. For example, if I install OpManager first, when I try to install OpUtils I get the message "an earlier version of OpUtils is already installed on this system. Uninstall that instance and then install the current version." If I install Optuils first and then try to install OpManager, I get the message "an earlier version of OpManager is already installed on this system.
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