(SCP) Portal related
Difference between Self Service Portal Settings and Customer Portal Settings
Self-Service Portal Settings : The self service portal is used to customize the portals in the admin tab inside each portals. Admin -> Self Service Portal. In self service portal settings, you can customize certain modules (Request , Contacts, ...
Portal related questions
1) Is it only the administrator who can see Portal dropdown menu below? --> The administrator, support reps, and the contacts who are added to the particular portal will get the drop-down. 2) How would a user be able to access those portals? --> When ...
To view the full title of the portal
To view the full title of the portal in the Customer Portal Page: Step1.Go to the location given below and first take a backup of the files highlighted in Bold ManageEngine\SupportCenterPlus\custom\style\aesm_portal.css and ...