Python Troubleshooting
Error - Can't find a default Python
In version 10.6 and above when creating a Custom Trigger you will need to paste a .txt file in the Executor path as shown below instead of entering the scripts name there. To create a txt file you need to path to => ManageEngine\Service ...Python Troubleshooting steps
Here we are listing the troubleshooting steps for the python script to be executed 1. Check whether python is installed or not in the sever where SDP is installed 2. If it's installed check the version of python ( Preferable version should be above ...How to fix “ImportError: No module named …” error in Python?
1. Find the python installation location using the command where python in the command prompt. 2. Navigate to the Scripts folder under the python installation folder 3. Use the below command pip install <module name> For example, if I get an error ...Cannot run program "python" or Can't find a default python
Use case While trying to run a python script, this error can be found. It usually occurs when the python is not installed/set up properly. Solution Try specifying the complete path of the python.exe instead of py and then in the argument specify the ...
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Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
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1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...Where do I find the log files that I need to send to technical support team for analysis?
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
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