Worklog
Script to Disable Worklog Addition on Closed Request
Kindly use the below scripts under Admin -> Page Scripts to disable Worklog addition on Closed request. The below script hides the Save option while creating new worklog on closed request. Script: let params=new ...
Unable to add or update worklog across multiple days
When you get an error stating - Work log across multiple days is not allowed. Please follow the below steps to fix this case. A) ID - 15344 Unable to add or update worklog 1. Go to Admin -> Timesheet settings. 2. Enable Allow multi-day work log ...
Mark Worklogs as Non-Billable by default for 10500 and above
Please follow the below mentioned to mark the Worklogs as non-billable by default. This is applicable for both Requests and Changes Module 1. Stop the application. 2. Please take a trimmed backup of the application <OR> take a Snapshot of both the ...
How to mandate the time spent in worklogs ?
Please follow the below steps : Connect to DB and execute the below query select * from GlobalConfig where parameter='AllowNullTimeEntry'; if its true , next step, execute : update globalconfig set paramvalue='false' where ...