Mark Worklogs as Non-Billable by default for 10500 and above
Please follow the below mentioned to mark the Worklogs as non-billable by default. This is applicable for both Requests and Changes Module
1. Stop the application.
2. Please take a trimmed backup of the application <OR> take a Snapshot of both the Servers (Application & Database).
update globalconfig set paramvalue='true' where parameter like '%DefaultNonBillable%';
4. Start the application service.
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