Mark Worklogs as Non-Billable by default for 10500 and above

Mark Worklogs as Non-Billable by default for 10500 and above

Please follow the below mentioned to mark the Worklogs as non-billable by default. This is applicable for both Requests and Changes Module

1. Stop the application.

2. Please take a trimmed backup of the application <OR> take a Snapshot of both the Servers (Application & Database).

3. Kindly Connect to the database and execute the query below

update globalconfig set paramvalue='true' where parameter like '%DefaultNonBillable%';

4. Start the application service.