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Integrating MS teams with SDP MSP using Webhooks
Overview: ServiceDesk Plus MSP seamlessly integrates with MS Teams to create a collaboration between the apps whenever any incidents takes place. This integration automatically posts updates about new requests from ServiceDesk Plus MSP to the ...Integration with Opmanager MSP - Network and Monitoring tool for MSP's
SDP MSP integrates Opmanager MSP - Network and Monitoring tool for MSP's, for more details refer to the below https://www.manageengine.com/network-monitoring-msp/sdp-msp-integration.htmlAnalytics plus sync issue wrt Trayicon not updated properly due to returning URL wrong webserver port update - Indirect URL error thrown
At times users are able to configure the ZA details and then the returning URL will not succeed and an error throws as soon he click on "accept" (pop up window ) to access ZA data. Solution : 1) In such a case check the trayicon.xml file under conf ...
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Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...How to reset administrator password in ServiceDesk Plus (or Asset Explorer).
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...Where do I find the log files that I need to send to technical support team for analysis?
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...Data flow and ports used in Password Manager Pro
List of ports used in Password Manager Pro