Analytics plus sync issue wrt Trayicon not updated properly due to returning URL wrong webserver port update - Indirect URL error thrown

Analytics plus sync issue wrt Trayicon not updated properly due to returning URL wrong webserver port update - Indirect URL error thrown

At times users are able to configure the ZA details and then the returning URL will not succeed and an error throws as soon he click on "accept" (pop up window ) to access ZA data. 



Solution :

1) In such a case check the trayicon.xml file under conf directory where the webserver port is not reflecting the details properly. ie SDP MSP is running HTTPS , however this will show as HTTP and port 8080. Updating the values https and port will make the integration to work.





Steps to follow :
1. Update the details with the correct port and request scheme
2. Shut down the application once
3. Start the application
4. Try providing the details and click on Accept as provided above.
5. Check the case.

2) The redirect URL went wrong during client ID generation which results in Indirect URL thrown error.

Solution - The OAuth (Client ID/Client Secret) should be created using the exact URL shown in the application (along with the port number). (Refer to Redirect URL in the application and use it while generating  (Client ID/Client Secret)

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