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How to resolve Connectivity issues with Postgresql Database from our product?
Log Traces Feb 20, 2024 6:40:00 PM [SYSERR] [INFO] : java.sql.SQLException: java.lang.Exception: Exception during getConnection from pool Exception occurred during get connection from datasource Nov 15, 2023 1:29:10 PM [SYSERR] [INFO] : Caused by: ...
Required L2 Inputs After Troubleshooting
Unable to scan Windows/Linux/Mac machines Scan the device and share the Support file from Community tab Name/IP of the machine that did not get scanned Zip of log folder from Servicedesk/log Zip of log folder from ...
Troubleshooting Oauth configuration for mail server settings
Oauth in ServiceDesk Plus / AssetExplorer for Mail SDP supports Oauth configuration for Office365 and GSuite mailboxes since 11106 build. Office365 mailboxes can be configured with Oauth authentication using EWS (since 11106) and IMAP / SMTP (since ...