Error trace in agent logs: 2016/09/20 00:22:49:235 InternetGetRequestEx : The request is updated with the internet option security flags. 2016/09/20 00:22:49:251 InternetGetRequestEx : Error in WinHttpSendRequest -> -2146892963 2016/09/20 ...
Sometimes the presence of old OpManager installation files in register would not allow the new installation to run properly. Download and run this exe on the server. This will cleanup the old files and allow the new installation ...
Issue: To fix the time zone issue in the OpManager by updating time.jar. Reason: Time changes that happen across various regions needs an update in OpManager Java's timezone database. OpManager 12300+ builds uses java.version: 1.7.0_55 with JRE ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...
1. Access your ServiceDesk Plus server and browse to [your drive]:\ManageEngine\ServiceDesk\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
Follow the steps mentioned below to install AppManager as a service on a Linux box. Copy the attached AppManagerLinuxService file to /etc/init.d directory as the file "AppManager" Edit the MDIR variable in this file (in two locations) which should ...