Configurations
Steps to change Authentication port 8200
Steps to change Authentication port 8200: Analytics Plus is installed by default on port 8443 (Unless changed during installation). It also uses port 8200 by default for its internal authentication purpose. Now if you wish to change the ...Procedure to move Analytics Plus from one Server/folder to the another server/folder
Procedure to move Analytics Plus from one Server/folder to the another server/folder: Step 1 : Stop the services of Analytics Plus and ensure all the related processes are terminated. Step 2: Copy <Analytics Plus home> folder to desired ...How to bind ManageEngine Analytics Plus to a specific IP Address
Binding Analytics Plus to a specific IP address when your server has multiple IP addresses is quite easy. Step 1: Add an IP address(parameter) under the connector tag in the below files <AnalyticsPlus home>/conf/server.xml <AnalyticsPlus ...
New to ADSelfService Plus?
Popular Articles
Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...How to reset administrator password in ServiceDesk Plus (or Asset Explorer).
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...Where do I find the log files that I need to send to technical support team for analysis?
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...How to build a test environment for ServiceDesk Plus
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...