Procedure to move Analytics Plus from one Server/folder to
the another
server/folder:
Step 1 :
Stop the services of Analytics Plus and ensure all the related processes are terminated.
Step 2:
Copy <Analytics Plus home> folder to desired folder/server location
Step 3:
On the new server, launch command prompt as Administrator and browse to <Analytics Plus Home>\bin directory and run ServerMigration.bat
Note: For Mac/Linux build: Run the ServerMigration.sh
If you have integrated Analytics Plus with any of the below, there are a few more steps to follow. Click the respective version to continue.
ServiceDesk Plus
ServiceDesk Plus MSP
SupportCenter Plus