Monitor
Sync issue between SDP MSP and Aplus
Issue: Sync fails between ServiceDesk Plus MSP and AnalyticsPlus, after upgrading the SDP to 14730. Cause: An example of a case mismatch issue is when Analytics Plus seeks column alias names such as BillID, but MSP returns BILLID instead. This is a ...
FAILURE :Exception in creating table in Analytics. JSON Out of Range error
When synchronizing from Servicedesk Plus to Advanced Analytics fresh installation of build 3100 we get the error: FAILURE :Exception in creating table in Analytics. The issue seems with the synchronization of request additional fields. Here is the ...
Accessing 8200
The change has to be made in APlus/accounts/webapps/iam/static/common.js. Add comment /* and */ to the code snippet Please clear the cache once, as the older js might get loaded. //$Id$ //Added to redirect the user to Reports port, even when the ...