Performance Details table sync fails
Unable to integrate with OpManager
Issue: When trying to integrate Analytics Plus with OpManager, REST API would show as failed, though the connectivity is fine. Log trace on Analytics Plus Serverout: Aplus build :Below 3250 OPM Build : 12.3.007 Error: ...OPM reports dealing with performance data shows No Data
Issue: It seems that OPM reports dealing with performance data are having issues where it displays no data. The problem is present for reports which has Attribute added in the filter. Cause: The name change of the attributes used in the filter is ...
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Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
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1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...Where do I find the log files that I need to send to technical support team for analysis?
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...Data flow and ports used in Password Manager Pro
List of ports used in Password Manager Pro