OPM reports dealing with performance data shows No Data

OPM reports dealing with performance data shows No Data

Issue:
It seems that OPM reports dealing with performance data are having issues where it displays no data. The problem is present for reports which has Attribute added in the filter. 

Cause:
The name change of the attributes used in the filter is pointed as the root cause. 

Workaround:
Remove the attributes from the filter by editing the report and add the correct ones.  [Refer the attached video for reference]

List of Reports and Dashboards which have this problem are mentioned below,

Dashboards: 
  •       Performance overview 

Reports: 
  •       CPU, memory and disk utilization average 
  •       Device performance and standard deviation 
  •       Top devices by average CPU utilization 
  •       Top devices by average Disk utilization 
  •       Top devices by average Memory utilization


                  New to ADSelfService Plus?

                    • Related Articles

                    • Imported data in a column shows an incorrect value

                      Issue: In Analytics Plus version 4100, when a data is imported into Analytics Plus(especially from MSSQL server), a few column values are not identified properly.  The query used to pull the details works fine on MSSQL server and returns proper ...
                    • Unable to integrate with OpManager

                      Issue: When trying to integrate Analytics Plus with OpManager, REST API would show as failed, though the connectivity is fine. Log trace on Analytics Plus Serverout: Aplus build  :Below 3250 OPM Build : 12.3.007 Error: ...
                    • Filters getting duplicated when reports are saved and reopened

                      This issue is seen in Analytics Plus build 3800.  Issue: When a filter is added/edited to a report and saved, the report shows up fine. But, when we close and reopen the report, the filter gets duplicated and causes issues in loading the right data. ...
                    • Query Reports not refreshing on Build 3600

                      Issue: Once migrated to 3600, the existing query reports do not get refreshed with latest data. Needs manual update. Solution: This seems to be breakage in 3600 builds.  Open the <AnalyticsPlus\conf\ app.properties> file and then change the value ...
                    • Problem Module Data import

                      Importing Problem data into Analytics Plus:  You could log into the Analytics Plus 'ME ServiceDesk Plus Analytics' database and start creating these two tables using the below queries. Check this link for steps to import data from Local DB. Problem ...