Connection Settings
How to update the web server port for EventLog Analyzer
Objective EventLog Analyzer can be accessed using a server identity address, like Hostname/FQDN/IP, along with a web server port (default ports: HTTP-TCP 8400 and HTTPS-TCP 8445). This article will explain how to update the web server port for ...How to resolve missing padlock symbol after applying a self-signed SSL certificate in EventLog Analyzer
Objective After applying an SSL certificate in EventLog Analyzer, users may still see a Not Secure warning in the browser and notice that the padlock symbol is missing. This typically occurs when the applied certificate is self-signed or not issued ...Applying a PFX certificate
Enable SSL in the GUI: Log in to EventLog Analyzer as an administrator. Go to Settings > System Settings > Connection Settings > General Settings. Enable SSL [HTTPS] and enter the desired web port number. The default web port used is 8445. Stop ...Configuring SSL certification
Enable SSL certification in the GUI: Log in to EventLog Analyzer as an administrator. Go to Settings > System Settings > Connection Settings > General Settings. Enable SSL [HTTPS] and enter the desired web port number. The default web port used is ...
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Popular Articles
Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...How to reset administrator password in ServiceDesk Plus (or Asset Explorer).
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...Where do I find the log files that I need to send to technical support team for analysis?
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...How to build a test environment for ServiceDesk Plus
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...