Issue: STATUS_MARKED_ROLLBACK in export Steps to fix: i) For postgres Database, download attachment<StatusMarkedRollback.txt> and rename file extension to .bat. 1. Copy patch statusMarkedRollback.bat to <ELA-HOME>\pgsql\bin folder. 2. Open Command ...
One of the main reasons for delay in report exports is the large volume of report entries. To reduce the report export time, we recommend you generate and export only the information needed. Select the exact time period and columns that are required ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...