Troubleshooting Server Authentication Failures in Applications Manager

Troubleshooting Server Authentication Failures in Applications Manager

If you encounter authentication failures in server monitors in Applications Manager, refer and choose the links from the below list to troubleshoot the issue. You can choose the troubleshooting steps based on the type of authentication failure.

SSH Mode
  1. Password based authentication failure
  2. SSH key based authentication failure

      New to ADManager Plus?

        New to ADSelfService Plus?


              • Related Articles

              • Authentication Methods in Applications Manager

                Authentication involves validating an incoming user to facilitate the access to a specific resource. There are various authentication methods that you can use - based on the requirements and usage. In recent times, numerous organizations are ...
              • Real User Monitor (RUM) - Troubleshooting

                If the monitor has not polled data for long time. Follow below steps for troubleshooting Check prerequisites to done : Real User Monitor requires RUM Agent to be installed and mapped to Applications Manager. Refer the help page to know how to setup ...
              • Troubleshooting Authentication Failed error

                Authentication Failure Authentication failure occurs when the request to a resource is missing or has invalid credentials.  Check if URL requires authentication Access the URL in an incognito/private window and check if any pop up asking for ...
              • Troubleshoot SSH key based authentication failures

                Follow the suggestions given below to troubleshoot SSH key based authentication failures Check server availability. Click here to know how to check server availability in Applications Manager Verify if you have specified the correct command prompt ...
              • Enabling Kerberos Authentication for SQL Server in Applications Manager

                I. How to implement Kerberos Authentication for Applications Manager's MS SQL Back-End Database?            1. Stop Applications Manager service. Open AppManager Home directory in command prompt and run the below commands one by one.             If ...