Troubleshooting Hyper-V-Cluster data collection
In Hyper-V clusters, the data is collected via WMI. So if any of data is not retrieved properly in the UI, you can check and troubleshoot by executing the VBScript.
1) Go to Applications Manager's installed directory and navigate to the path <AppManager_Home>\working\conf\application\scripts and open command prompt in that path.
2) Execute the cscript.exe HyperVClusterDC.vbs script. A help menu will be displayed. Refer the sample screenshot below:
As shown in the example, you will need execute the command along with the specific category for which there is no data in the Applications Manager UI.
3) The following categories are available and the corresponding code for each category is mentioned below.
Cluster Details - 1
Cluster Nodes - 2
Cluster Network Messages - 3
Cluster Network - 4
Cluster Disk - 5
Cluster VMs - 6
For example, if you are not able to view Network details in the Applications Manager UI, you can check by executing the script with the specific object code as shown below:
- > cscript HyperVClusterDC.vbs hostname username password 4
where you will need to replace the hostname, username and password with respective cluster's hostname, username and password.
Check the below screenshot for reference:
4) Similarly we can check the data for different categories such as disk, volumes, etc.., with its code value.
If the script execution is returning data but it is not shown in UI, reach out to our support with the screenshot of the script output to appmanager-support@manageengine.com along with the latest Support Information File (SIF) after polling the problematic Hyper-V Monitor from Applications Manager with print all logs enabled for analysis.
New to ADSelfService Plus?
Related Articles
Real User Monitor (RUM) - Troubleshooting
If the monitor has not polled data for a long time, follow the steps below for troubleshooting: Step 1: Check the RUM Agent configuration Real User Monitor requires the RUM Agent to be installed and mapped to the Applications Manager. Refer the help ...Enabling data collection for Cluster Details in MS SQL Monitor
If you have installed Applications Manager in Linux, Cluster Tab details won't be available. Domain Administrator account (with privileges to execute WMI queries) is required for cluster monitoring. To view cluster details, you must have provided ...First step to do if no data is available for a tab in Hyper-V Host
In Hyper-V all the data has been collected via WMI. So if any of data is not retrieved properly in the UI, we can check it by executing the VBScript in powershell. Steps to execute the VBScript in powershell: Navigate to ...First step to do if no data is available for a tab in Hyper-V VM Monitor
In Hyper-V all the data has been collected via WMI. So if any of data is not retrieved properly in the UI, we can check it by executing VBScript in powershell. Steps to execute the VBScript in powershell: Navigate to ...What are the features that can be monitored after configuring Guest OS for Hyper-V VM?
Guest OS Configuration: Guest OS Configuration is the process for Collecting the data by connecting to any of the Hyper-V VM itself. In Hyper-V, the hostname/ip for the VM will be retrieved automatically by the APM. For Linux VM, need to install ...