Troubleshooting Brand Reputation Monitor

Troubleshooting Brand Reputation Monitor

Web Risk API is not reachable

Brand Reputation monitor uses Google's Web Risk API for data collection. Hence Google services should be reachable from the server in which Applications Manager server for monitor's data collection to happen. To troubleshoot this error ensure that the server in which Applications Manager's is installed has access to the URL https://webrisk.googleapis.com/ . Check Applications Manager's and server's proxy settings to allow access to the domain.
Applications Manager installed on servers in locations where Google services are inaccessible cannot have Brand Reputation monitor. List of counties where Google services are available.


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