Troubleshooting Brand Reputation Monitor
Web Risk API is not reachable
Brand Reputation monitor uses Google's Web Risk API
for data collection. Hence Google services should be reachable from the server in which Applications Manager server for monitor's data collection to happen. To troubleshoot this error ensure that the server in which Applications Manager's is installed has access to the URL https://webrisk.googleapis.com/ . Check Applications Manager's and server's proxy settings to allow access to the domain.
Troubleshooting URL Monitor
Here are few of the common errors you may come across in URL monitor, we have mentioned the steps you can follow to troubleshoot them. General troubleshooting for URL monitor Ensure that the URL is accessible from the server in which Applications ...
IIS Server monitor - Troubleshooting steps
Troubleshooting guide for adding an IIS Server monitor Troubleshooting 'No data available' error for IIS Server performance metrics (IIS Websites and Application Pools statistics)
Troubleshooting SSL Handshake Error
SSL Handshake Error SSL Handshake error occurs when a secure connection cannot be established to the URL added for monitoring. Common reasons for it are wrong SSL protocol version, incompatible ciphers, and invalid/missing client-side certificate. ...
Troubleshooting Server error responses
Server error responses Internal Server Error, Bad Gateway, Service Unavailable and Gateway Timeout are the most common server error messages. Seeing any one among these errors generally indicates an issue with the URL's server. Troubleshooting for ...
Webpage Analyzer - Troubleshooting
Prerequisites: Web page which the customer wants to monitor should be accessible from the server where Applications Manager is installed. Check if the customer has configured any proxy to access that particular URL If yes, then the same proxy must be ...