Troubleshooting Brand Reputation Monitor
Web Risk API is not reachable
Brand Reputation monitor uses Google's Web Risk API
for data collection. Hence Google services should be reachable from the server in which Applications Manager server for monitor's data collection to happen. To troubleshoot this error ensure that the server in which Applications Manager's is installed has access to the URL https://webrisk.googleapis.com/ . Check Applications Manager's and server's proxy settings to allow access to the domain.
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Real User Monitor (RUM) - Troubleshooting
If the monitor has not polled data for long time. Follow below steps for troubleshooting Check prerequisites to done : Real User Monitor requires RUM Agent to be installed and mapped to Applications Manager. Refer the help page to know how to setup ...
Troubleshooting URL Monitor
Here are few of the common errors you may come across in URL monitor, we have mentioned the steps you can follow to troubleshoot them. General troubleshooting for URL monitor Ensure that the URL is accessible from the server in which Applications ...
Self monitor Applications Manager using Real User Monitoring
We can monitor the Applications Manager using Real User Monitoring with a Java Script injection and this can be used to measure the Applications Manager's performance continuously. All you need is to install and setup the Real User Monitoring (RUM) ...
REST API Monitor - FAQS
1. What should I do when Basic Authentication fails in REST API monitor? Verify if the credentials provided in the Applications Manager are correct. Try if sending username and password in Authorization request header works Get an BASE-64 encoded ...
UDP Port Monitor - Troubleshooting
How do we monitor UDP Port? UDP is a connectionless protocol which doesn't send any acknowledgement on connecting to the UDP port like TCP. When UDP port is not open system will send ICMP port unreachable message. The Issue is when the UDP port is ...