Troubleshooting - Apache Solr
If the Solr monitor can't be added, then do the following:-
- Ask the customer to verify whether he can access the particular Solr instance from the machine where he tries to add.
- Also ask the customer to access the following URLs from the machine, where he tries to add, and send us the responses received
- http://[HOST]:[PORT]/solr/admin/cores?wt=json
- http://[HOST]:[PORT]/solr/admin/info/threads?wt=json
- http://[HOST]:[PORT]/solr/admin/info/properties?wt=json
- If the URLs are accessible then ask him whether he have configured any proxy for accessing the Solr server.
- If everything is fine then ask the customer to reproduce the issue two or three times and send us the SIF.
Other API calls used for collecting data:-
Common for all Solr instances:
If the Solr has a ".system" shard:
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