Troubleshooting - Apache Solr
To troubleshoot Apache Solr Monitor, follow the below steps:
- Verify Accessibility: Ensure that the Apache Solr instance is accessible from the Applications Manager server.
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Check Host and Port: Make sure you’ve entered the correct host and port number for your Apache Solr server.
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SSL Configuration: Retry adding the monitor with the "SSL is enabled" option both enabled and disabled.
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Test Solr API Accessibility: Verify that the Apache Solr API (http(s)://[HOST]:[PORT]/solr/admin/cores?wt=json) is accessible from the Applications Manager server.
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Proxy Server Configuration: If your environment requires the use of a proxy server to access the Apache Solr API, configure the proxy in Applications Manager. To learn how to configure the proxy, [ click here].
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Bypass Proxy for Solr: If you have configured a proxy in Applications Manager but want to bypass it for the Apache Solr server host/IP, add the host/IP under the "Do not use proxy for addresses beginning with" section in the "Configure Proxy" page: Navigate to Settings > Product Settings > Proxy Server Settings.
Still facing issues?
If the problem persists, contact our support team along with the following details:
- A screenshot of the "Add Monitor" page.
- The URL debug tool response for the Apache Solr monitor.
- Reproduce the issue and share the latest Support Information File (SIF) from Applications Manager, with the "Print all logs" option enabled. To do this, go to Settings > Logging, and choose "Print all logs".
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