Query reports to know the Ticket wise Approval status (MSSQL)
Tested in build MSSQL (14306)
1. Login to SDP MSP as administrator
2. Execute this from SDP MSP application -> Reports -> New Query report
SELECT wo.WORKORDERID AS "Request ID",
wo.TITLE AS "Subject",
srep.First_Name As "Suprep",
qd.QUEUENAME AS "Group",
longtodate(wo.CREATEDTIME) as "Created Time" ,
ApprovalDetails.EMAIL AS "Approver Email",
ApprovalStatusDefinition.STATUSNAME AS "Approval Status" FROM WorkOrder wo
LEFT JOIN WorkOrderStates wos ON wo.WORKORDERID=wos.WORKORDERID
Left Join AAAUser srep ON wos.OwnerID=srep.User_ID
LEFT JOIN WorkOrder_Queue woq ON wo.WORKORDERID=woq.WORKORDERID
LEFT JOIN QueueDefinition qd ON woq.QUEUEID=qd.QUEUEID
LEFT JOIN AccountSiteMapping asm ON wo.SITEID=asm.SITEID
LEFT JOIN AccountDefinition ad ON asm.ACCOUNTID=ad.ORG_ID
left JOIN ApprovalStageMapping ON wo.WORKORDERID=ApprovalStageMapping.WORKORDERID
LEFT JOIN ApprovalDetails ON ApprovalStageMapping.APPROVAL_STAGEID=ApprovalDetails.APPROVAL_STAGEID
LEFT JOIN ApprovalStage ON ApprovalDetails.APPROVAL_STAGEID=ApprovalStage.APPROVAL_STAGEID
LEFT JOIN approvalstatusdefinition ON ApprovalDetails.STATUSID=ApprovalStatusDefinition.STATUSID
WHERE ApprovalDetails.ISDELETED!=1
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