Status change from history

Status change from history

This report is used to find who changed the status

SELECT wo.WORKORDERID "Request ID",
       aau.FIRST_NAME "Requester",
       std.STATUSNAME "Request Status",
       wo.TITLE "Subject",
       woh.OPERATION "Operation",
       LONGTODATE(wo.CREATEDTIME) CREATEDTIME,
       aau1.FIRST_NAME PERFORMEDBY,
       LONGTODATE(OPERATIONTIME) OPERATIONTIME,
       std1.STATUSNAME "Changed From",
       std2.STATUSNAME"Changed To" FROM WorkOrder wo
LEFT JOIN SDUser sdu ON wo.REQUESTERID=sdu.USERID
LEFT JOIN AaaUser aau ON sdu.USERID=aau.USER_ID
LEFT JOIN WorkOrderStates wos ON wo.WORKORDERID=wos.WORKORDERID
LEFT JOIN StatusDefinition std ON wos.STATUSID=std.STATUSID
LEFT JOIN WorkOrderHistory woh ON wo.WORKORDERID = woh.WORKORDERID
LEFT JOIN WorkOrderHistoryDiff wohd ON woh.HISTORYID = wohd.HISTORYID
LEFT JOIN AaaUser aau1 ON aau1.USER_ID = woh.OPERATIONOWNERID
LEFT JOIN StatusDefinition std1 ON cast(cast(wohd.prev_value AS varchar) AS int) =std1.STATUSID
LEFT JOIN StatusDefinition std2 ON cast(cast(wohd.current_value AS varchar) AS int) =std2.STATUSID
WHERE wohd.COLUMNNAME IN ('STATUSID')
  AND wo.CREATEDTIME >= <from_thisweek>
  AND wo.CREATEDTIME <= <to_thisweek>
ORDER BY 1,
         OPERATIONTIME DESC
 

Note : Login to ServiceDesk Plus, go to Reports tab > New Query Report > Copy the query to the query editor and run the report. 










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