Revert of Behaviour Change SD-113078
Root Cause:
Local Authentication need to be the first option during domain dropdown disabled case.
Fix:
When accessing the login page the Local Authentication is made as a default option followed by AD or LDAP during domain dropdown disabled case.
Check the "Jar Compatibility" section to download the appropriate fix jar file (.fjar file). Check this link on how to apply the fjar file.
Jar Compatibility
Build No | File Name |
14720 | 14720_9904339.fjar |
New to ADSelfService Plus?
Related Articles
CSRF login Issue
Issue: CSRF token mismatch during login. Trace: [07:01:21:901]|[10-05-2021]|[com.adventnet.servicedesk.authentication.internal.LoginUtil]|[INFO]|[69]: Invalid login CSRF token provided ::: sessionToken : null; cookieToken : ...Query to Pull out Login Hours
Purpose To generate the Total Login Hours per Technician. Query : select ai as "Account ID", tn as "Technician Name ( First Name )", lh as "Login hours", LONGTODATE(llt) as "Last Login Time", ln as "Login Name", domain as "Domain", email as ...Query to get the Login Hours of Technicians (Postgres)
Tested in build PGSQL (14300) 1) To generate the total login hours per technician select ai as "Account ID", tn as "Technician Name ( First Name )", lh as "Login hours", LONGTODATE(llt) as "Last Login Time", ln as "Login Name", domain as "Domain", ...Customized Login form
The following steps can performed to customise the default login page with a different image background. 1. Save a new page as Custom.HTML under [ManageEngine\ServiceDesk\Custom\Login]. This will return a totally blank login page with only the login ...Login Page customization
Change logo in the login page: -> First go to Global Settings --> Application Settings --> Customize login page -> From the insert image drop-down, you can upload the picture that you would like to show on the login page. Please make sure that the ...