Reattempting Email Sending in Case of Timeout

Issue:
Emails, including notification emails, failing to send due to a timeout.

Fix:
Emails will be retried once if they fail to send due to a timeout.

Note:
- Before applying the .fjar file, kindly verify its compatibility in the "Jar Compatibility" section below.
- The fix is specific to the graph configuration and addresses only the timeout issue.

Steps to apply the fix:
1. Download the attached .fjar file.
3. Restart the application service.

Jar Compatibility:
Build | Compatible Jar |
14630 | 14630_graph_reattempt_sending.fjar |
14600 | 14600_graph_reattempt_sending.fjar |
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