Reattempting Email Sending in Case of Timeout

Reattempting Email Sending in Case of Timeout

Info
Issue:
Emails, including notification emails, failing to send due to a timeout.

Idea
Fix:
Emails will be retried once if they fail to send due to a timeout.

Warning
Note:
  1. Before applying the .fjar file, kindly verify its compatibility in the "Jar Compatibility" section below.
  2. The fix is specific to the graph configuration and addresses only the timeout issue.
Notes
Steps to apply the fix:
1. Download the attached .fjar file.
2. Click here for steps to apply the .fjar file.
3. Restart the application service.

Alert
Jar Compatibility:
Build
Compatible Jar
14630
14630_graph_reattempt_sending.fjar
14600
14600_graph_reattempt_sending.fjar






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