No data available (or) error in Microsoft Skype for Business monitor
If data is not available or if you encounter any error during data collection for Skype for Business monitor, follow the steps below:
If you are using AppManager version 15470 and above, you can navigate to Admin > Self Help Tools and choose the monitor type to troubleshoot the problem. Click here for more details.
If you are using AppManager version below 15470, follow the troubleshooting steps mentioned below.
Open command prompt in administrator mode in Applications Manager-installed machine.
Go to <Applications Manager Home>\bin\troubleshooting directory.
Execute the LyncServerDebug.bat file.
Enter the Hostname, Username and Password when prompted.
Copy the output to a text file.
Reach out to our support team with the text file containing the output to appmanager-support@manageengine.com along with the latest Support Information File (SIF) from Applications Manager with print all logs enabled for analysis.
Related Articles
No data available (or) error in Microsoft Dynamics AX monitor
If data is not available or if you encounter any error during data collection for Microsoft Dynamics AX monitor, follow the steps below: If you are using AppManager version 15470 and above, you can navigate to Admin > Self Help Tools and choose the ...No data available (or) error in Microsoft Dynamics CRM / 365 (On-Premise) monitor
If data is not available or if you encounter any error during data collection for Microsoft Dynamics CRM / 365 (On-Premise) monitor, follow the steps below: If you are using AppManager version 15470 and above, you can navigate to Admin > Self Help ...No data available or error in Port Connectivity table in Microsoft Dynamics CRM / 365 (On-Premise) monitor
If no data available or error in Port Connectivity table in Microsoft Dynamics CRM / 365 (On-Premise) monitor, follow the below steps for troubleshooting: Open powershell in administrator mode in the Applications Manager-installed machine. Go ...IIS Server monitor - Troubleshooting 'No data available' error for IIS Websites and Application Pools statistics
Error: "No data available for IIS Website statistics." User must have the permission to execute WMI queries on 'root\CIMV2 ' namespace of the IIS Server. Steps to check the IIS Websites using AppManager script "wmiget.vbs" to execute the WMI query in ...Unable to add Microsoft Teams monitor
To resolve the issue, follow the steps given below: 1. Make sure all Microsoft 365 prerequisites are met. 2. Follow the steps mentioned in the following link and obtain the ...