Mails with inline images with base64encoding in img src attribute is not fetched
When the mails with inline images which is encoded with base64 encoding in img src is not fetched into the application.
- <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAhAAAAEvCAYAAAAUxPhsAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAHqYSURBVHhe7b0PfFzde+7JM0fSTa0acL/f7JBcoMgnwS
We will decode that base64 encoded content in img src attribute and generate a separate cid for it. Using that cid and decoded content, the inline image will be processed during entity creation.
The fix for the issue has been attached with this article. Check the "Jar Compatibility" section before downloading the fix jar file (.fjar file). Check this link
on how to apply the fjar file.
New to ADSelfService Plus?
Mail Fetching Stopped Due to Inline Image Handling
Issue Cause : While fetching a mail, in certain mail servers, cid of inline image is not parsed correctly. Once inline stream is converted to image, cid in src attr will be replaced with image url. cid for uploaded inline image in mail content is not ...
Inline images missing in the sent mails when using EWS as outgoing after upgrade to 14100 build or above
Issue: After upgrading to 14100+ build, the inline images in the sent mails are missing for the mails' recipients. This happens when EWS is configured in Outgoing settings and Network path (non-default path) is configured as "Attachment Path" in the ...
Exception while Processing Inline Image with incorrect file name extension
Reference : #7938623, #8561970 Cause : Inline Images could not be processed with incorrect file name, for example "4d54308871ec465c8233d0f470db0308.do?sys_id=4fdfcb17475c1d50c594c133846d436a" . While constructing the filename in our end, the values ...
Out of storage. Mails not fetched
Note: This article is to users who have configured Exchange Online (Office365/Microsoft365) mailbox in the Incoming Settings of SDP Why this error? In Office365 mailbox, when mails are Soft Deleted by SDP, those mails are moved to Recoverable Items ...
Workaround for #8610553 - Prevent conversation creation without inline images
Issue: Due to some exception in writing inline images stream to file, request / conversation is created without the inline images as shown below This leads to data loss and may not be noticed immediately. So, we couldn't get the relevant traces all ...