Mails with inline images with base64encoding in img src attribute is not fetched
Issue:
When the mails with inline images which is encoded with base64 encoding in img src is not fetched into the application.
- <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAhAAAAEvCAYAAAAUxPhsAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAHqYSURBVHhe7b0PfFzde+7JM0fSTa0acL/f7JBcoMgnwS
Fix:
We will decode that base64 encoded content in img src attribute and generate a separate cid for it. Using that cid and decoded content, the inline image will be processed during entity creation.
Resolution:
The fix for the issue has been attached with this article. Check the "Jar Compatibility" section before downloading the fix jar file (.fjar file). Check this
link on how to apply the fjar file.
![](https://static.zohocdn.com/zoho-desk-editor/static/images/exclamation.png)
Jar Compatibility
Build No | File Name |
14200 | 14200_8761499.fjar |
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