[12:01:48:189]|[06-10-2024]|[com.manageengine.servicedesk.mail.core.fetcher.EwsMailFetcher]|[INFO]|[342]: Going to process using MIME ?::true|
[12:01:48:189]|[06-10-2024]|[com.manageengine.servicedesk.mailutils.MailAPI]|[INFO]|[342]: Failed to decode. So returning {1}|
[12:01:48:189]|[06-10-2024]|[com.manageengine.servicedesk.mail.core.fetcher.EwsMailFetcher]|[SEVERE]|[342]: Error in accessing : message[12]|
[12:01:48:189]|[06-10-2024]|[SYSERR]|[INFO]|[342]: java.io.UnsupportedEncodingException: iso-8859-8-i|
[12:01:48:189]|[06-10-2024]|[SYSERR]|[INFO]|[342]: at java.lang.StringCoding.decode(StringCoding.java:190)|
[12:01:48:189]|[06-10-2024]|[SYSERR]|[INFO]|[342]: at java.lang.String.<init>(String.java:426)|
[12:01:48:189]|[06-10-2024]|[SYSERR]|[INFO]|[342]: at javax.mail.internet.MimeUtility.decodeWord(MimeUtility.java:924)|
[12:01:48:189]|[06-10-2024]|[SYSERR]|[INFO]|[342]: at javax.mail.internet.MimeUtility.decodeText(MimeUtility.java:627)|
[12:01:48:189]|[06-10-2024]|[SYSERR]|[INFO]|[342]: at com.manageengine.servicedesk.mailutils.MailAPI.decodeMime(MailAPI.java:2722)|
[12:01:48:189]|[06-10-2024]|[SYSERR]|[INFO]|[342]: at com.manageengine.servicedesk.mail.core.fetcher.EwsMailFetcher.fetchAndProcessMails(EwsMailFetcher.java:117)|
[12:01:48:189]|[06-10-2024]|[SYSERR]|[INFO]|[342]: at com.manageengine.servicedesk.mail.core.fetcher.MailFetcher.startFetching(MailFetcher.java:306)|
[12:01:48:189]|[06-10-2024]|[SYSERR]|[INFO]|[342]: at com.adventnet.servicedesk.helpdesk.mail.task.MailFetchingTask.executeTask(MailFetchingTask.java:39)|
[12:01:48:189]|[06-10-2024]|[SYSERR]|[INFO]|[342]: at com.adventnet.taskengine.internal.SchedulerBean.executeTask(SchedulerBean.java:698)|