How to stop EventLog Analyzer | Windows OS
Objective
This article offers step by step instructions for a clean shutdown of EventLog Analyzer application in Windows OS without disrupting the application.
Prerequisites
Need access to the EventLog Analyzer server installation folder, as well as elevated credentials to open Command Prompt as an Administrator and to stop service.
Steps to follow
Below are the instructions for stopping the application if it runs as a service. You can skip to step 4 if the application is running in console mode.
Step 1: Press Windows + R to open the Run command window, then enter Services.msc as a command to open Windows Services.
Step 2: Check whether the ManageEngine EventLog Analyzer service is running.
Step 3: Choose the Service name from the list, then select Stop to stop the service.
Step 4: Open Command Prompt as an Administrator, then set the path to <EventLog Analyzer Home Directory>/bin and execute the following commands:
- shutdown.bat
- stopDB.bat (Can be skipped if application uses SQL as its backend database.)
- stopSec.bat
Step 5: Open Task Manager, go to the Details tab, then enable the Image path name column to verify the process home folder location. Check whether any process is running in the backend from the same directory location as the one EventLog Analyzer runs from. If yes, select the End the Task button using Task Manager.
Step 6: The application has been stopped successfully.
Tips
- Ensure to open Command Prompt as an administrator for bat file execution.
- Ensure to set folder exclusion in your antivirus application for a smooth shutdown and start up process. Refer to Using EventLog Analyzer with antivirus applications to learn more.
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