How to set an alert notification for log collection failure

How to set an alert notification for log collection failure

Objective

This document will help you configure alert notification if log collection does not happen for a period of time for the devices added in EventLog Analyzer.

Prerequisites 

  1. You will need to have admin access to the EventLog Analyzer console.

Steps to follow 

Step 1: Open EventLog Analyzer console/UI and navigate to Settings > Admin Settings > Log Collection Failure Alerts.
Step 2: Toggle the Device Down Alert to enabled.
Step 3: Select the device(s) or device group(s) for which alerts are to be generated when the device goes down.
Step 4: Select the time interval (minutes, hours, days) at which you want to be notified via email when the logs from the device are not collected. Please note that the minimum interval that can be configured is 30 minutes.
Step 5: If you do not want to receive multiple alerts, check the Notify once box.
Step 6: In the Subject box, enter the subject of the email that will be sent to users.
Step 7: In the Email Address box, enter the email IDs of users to whom the alert emails will be sent. You can enter multiple emails separated by commas.
Step 8: Click Submit to complete configuring log collection failure alerts.
Step 9: Once configured, you will receive an alert to the configured email if the logs from the device are not collected for the mentioned time interval.

Tips

  1. Enable the Log Collection Failure Alert for all critical log sources that are audited to meet compliance and security requirements.

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