How to integrate ADManager Plus with Zoho CRM
Overview
Zoho CRM is a comprehensive and cloud-based Customer Relationship Management (CRM) software which is designed to help businesses of all sizes manage their customer interactions, streamline sales processes, and improve customer relationships. ADManager Plus can be integrated with Zoho CRM to seamlessly manage the entire lifecycle of your sales and customer relations team. With ADManager Plus, you can start managing updates to Zoho CRM user accounts in AD, Microsoft 365 and Google Workspace, automate the routine activities like moving users across groups and access relevant reports from a single console.
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Steps to integrate ADManager Plus with Zoho CRM
Log in to ADManager Plus.
Navigate to the Automation tab and click Application Integrations.
Under Enterprise Applications, click the Zoho CRM tile.
Toggle the Enable Zoho CRM configuration button to use the Zoho CRM integration.
Basic details under the Authorization tab are pre-filled. You only have to fill in the Client ID and Client Secret fields after you create an application in the Zoho API console and obtain the Client ID and Client Secret.
Copy the pre-filled Callback URL to clipboard, so that it can be used during registering your application in the Zoho API console.The steps to obtain the Client ID and Client Secret can be found here.
8. Click Test and Save.
10. Finally, under the section Data Source- LDAP attribute mapping map the LDAP attributes with the appropriate Zoho CRM attributes.
11. Click Save.
Steps to obtain the Zoho CRM Client ID and Client Secret
To begin, visit Zoho API console.
Click GET STARTED and choose Server-based Applications.
In the subsequent window that pops up, fill in the Client Name and Homepage URL. In the Authorized Redirect URIs field, paste the redirect URL or the Callback URL you copied from ADManager Plus. Now click CREATE to find the Client ID and Client Secret, and add them under Authorization details in ADManager Plus.
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