How to Increase Ping Timeout?
Scenario: For the all the devices by default OpManager sends one packet with time out as 1 sec, so if the WAN link stays busy it is expected that OpManager will show that the devices on the other side as down. You can resolve this problem by increasing the ping time out, if needed even the packets sent to check the availability. However this facility will be common for all the device i.e. it is a global configuration.
Solution:
1. Edit the file \\OpManager\\conf\\Ping.properties
2. Remove the "#" against "timeout=1" and Change the timeout value to 4. This setting will make OpManager to wait for 4 seconds, if the device did not respond.
3. If you wish to change the number of packets sent to check the availability of the device, remove the "#" against "count=" specify the desired number of packets to be sent to check the availability.
4. Save and exit the file after the changes and Restart OpManager service for the changes to take effect.
Build: Any build
Solution:
1. Edit the file \\OpManager\\conf\\Ping.properties
2. Remove the "#" against "timeout=1" and Change the timeout value to 4. This setting will make OpManager to wait for 4 seconds, if the device did not respond.
3. If you wish to change the number of packets sent to check the availability of the device, remove the "#" against "count=" specify the desired number of packets to be sent to check the availability.
4. Save and exit the file after the changes and Restart OpManager service for the changes to take effect.
Build: Any build