Objective 

This article explains how to integrate monday.com with ManageEngine ADManager Plus to enable seamless Active Directory actions using APIs. With this setup, IT administrators can synchronize your user accounts, manage permissions, and automate user provisioning and deprovisioning directly from monday.com. This eliminates manual administrative overhead and ensures accurate, up-to-date user records across systems.

Key benefits:

• Simplified task delegation and tracking: Automate task assignments based on roles and access levels to streamline project workflows.

• Seamless synchronization of employee data: Automatically update user information across ADManager Plus and monday.com, maintaining consistency and reducing errors.

• Increased organizational productivity: Automate routine administrative tasks, enhance resource allocation, and gain better visibility into employee performance and project status.
  

 Prerequisites 

• monday.com uses API Key to authorize API request.

• To import users (inbound action), ensure the account used for authorization has permission to read all user accounts.

• To perform any action or query in monday.com (outbound action), ensure the account used for authorization has permission to perform the desired action.

Note: ADManager Plus comes with a preconfigured set of APIs that helps perform basic actions with the integration. If the action you require is not available, please gather the necessary API details from monday.com's API references to configure under inbound or outbound webhooks to perform the required actions.

 Steps to follow 

 Step 1: Authorization configuration 

1. Log in to ADManager Plus and navigate to Directory/Application Settings.

2. Go to Application Integrations, then search and select monday.com.

3. Toggle the Enable monday.com Integration button on.

4. On the monday.com Configuration page, click Authorization.

4. Paste the API Key generated in monday.com in the Value field.

5. Click Configure.

 Step 2: Inbound webhook configuration  

Inbound webhook enables you to fetch user data from monday.com to ADManager Plus. The attribute mapping configured in this section can be selected as the data source during automation configuration to perform the desired action on the list of users received from the API response. To configure an inbound webhook for monday.com:

1. Under Inbound Webhook, click monday.com Endpoint Configuration.

2. In the Endpoint Configuration tab, an endpoint, monday.com GraphQL API, comes preconfigured with an endpoint URL, API method, Headers, and Parameters fields to fetch user accounts from monday.com. In the Message Type section, modify the body message to suit your needs.

3. Once done, click Test & Save. A response window will display all the responses. Click Proceed.

Note: Refer to monday.com's API references to know the Message Type and message body that must be configured to fetch only specific parameters.

4. Click Data Source - LDAP Attribute Mapping to match endpoints and to map AD LDAP attributes with the respective attributes in monday.com. ADManager Plus also lets you customize attribute format from monday.com

5. Click + Add New Configuration and perform the following:

• Enter the Configuration Name and Description and select the Automation Category from the drop-down menu.

• In the Select Endpoint field, select the desired endpoint and a Primary Key that is unique to a user (for example, employeeIdentifier).

Note: When multiple endpoints are configured, this attribute must hold the same value in all the endpoints.

• In the Attribute Mapping field, select the attribute from the LDAP Attribute Name drop-down menu and map it with the respective column in monday.com.

• If you would like to create a new custom format for this, click Add New Format.

• Click Save.

6. Configure an automation with the required action, repeat frequency, and the above configured attribute mapping configuration.

 Step 3: Outbound webhook configuration 

Outbound webhook enables you to update the changes made in AD using ADManager Plus to monday.com and synchronize them with AD. To configure an outbound webhook for monday.com:

1. Under Outbound Webhook, click monday.com Webhook Configuration.

2. Click + Add Webhook.

3. Enter a name and description for this webhook.

4. Decide on the action that has to be performed and refer to monday.com's API references for the API details, such as the URL, Headers, Parameters, and other requirements that will be needed.

5. Select the HTTP method that will enable you to perform the desired action on the endpoint from the drop-down menu.

6. Enter the endpoint URL.

7. Configure the Headers, Parameters, and Message Type in the appropriate format based on the API call that you would like to perform.

8. Click Test and Save.

9. A pop-up window will then display a list of AD users and groups to test the configured API call. Select the desired user or group for which this API request has to be tested and click OK. This will make a real-time call to the endpoint URL, and the selected objects will be modified as per the configuration.

10. The webhook response and request details will then be displayed. Verify them for the expected API behavior and click Save.

11. The configured webhooks can be integrated into Orchestration Templates—enabling scheduled or Event-driven Automation—to consecutively perform the action configured in the outbound webhook among the actions on a group of users or on individual users.

Note: Use macros to send the data of the object on which the webhook is executed.

 Tips 

• Use unique identifiers like employeeIdentifier or userPrincipalName to ensure precise user mapping between monday.com and Active Directory during the integration process.

• Refine your GraphQL queries in the API integration to fetch only essential user attributes. This improves performance and avoids unnecessary data processing.

• Utilize custom formats in ADManager Plus to handle nested or structured data from monday.com, ensuring accurate LDAP attribute mapping.

• Run test calls with real AD user data in both inbound and outbound webhook configurations to validate the API integration and ensure the desired updates are applied correctly.

• Apply macros (for example, %givenName%, %mail%) in outbound webhooks to dynamically send user-specific values from Active Directory to monday.com, enabling real-time data synchronization.