How DC agents or RAE push data to SDP MSP ?

How DC agents or RAE push data to SDP MSP ?

Here is the scenario and the design :

1. DC MSP directly sends to SDP MSP.
a. DC MSP gets workstation scanned details from its DC agents and send the data to SDP MSP. This is normal integration model.
To make it work , 2 rules is to be satisfied :
This works only if Accounts name in SDP MSP and customer Name in DC MSP exactly matches.
And Site Name in SDP MSP and Remote Office name in DC MSP exactly matches.

Please note : DC Agents cannot send data to SDP MSP directly

2. DC Agent can send data to RAE (Distributed asset scan - Remote Asset explorer)
a. In this new model, RAE has its bundled trimmed DC server.
b. DC agent will send data to  bundled trimmed DC server and in turn data will be pushed to RAE.
c. Now the RAE will send the data to SDP MSP in zipped format.

From 10526 build , there is no Asset Explorer agents (AE agents concept). All are replaced with DC trimmed version agent which works in above design.

                    New to ADSelfService Plus?

                      • Related Articles

                      • RAE compatible build link above SDP MSP 10526 build - Old Expired

                        SDP MSP's - 10526 compatible RAE build to use Distributed asset scan Full build - https://archives2.manageengine.com/asset-explorer/6900/ PPM RAE - https://archives2.manageengine.com/asset-explorer/6900_1/
                      • How to migrate data from SDP to SDP MSP.

                        Below are the only details which can be exported from SDP and imported to SDP MSP application. 1) You can export request data from ServiceDesk Plus (SDP) using XLS format. Requests -> Goto Admin -> Reports -> New custom report -> Tabular reports -> ...
                      • Methods of taking Remote sessions through SDP MSP

                        Remote Desktop Sharing - Across Networks using ZOHO Assist Addon - Refer Remote Support Add-on pricing https://www.zoho.com/assist/pricing.html Help doc - ...
                      • SDP Scan offerings a glance

                        There are several use cases to be addressed to scan user machines. Here are the solutions available with SDP now. - User machine rarely reaches the organization domain / Network (user login once a week using VPN and other times using local ...
                      • Agent scan understanding

                        Agent scan in ServiceDesk plus happens in two way 1) Server to target machine  2) Agent from Machine to Server MODE 1:  1) Server to target machine        -This scan happens when you login to ServiceDesk plus \ Asset explorer from your workstation or ...