Error : Unable to create remote PowerShell session
If this error occurs in Exchange Server monitor, follow the below steps:
- Check whether all the prerequisites for Exchange server are implemented.
- For Queues monitoring in non-mailbox roles, if CredSSP authentication is enabled, check whether the prerequisites for enabling CredSSP authentication are implemented.
- Open an admin PowerShell window in the Applications Manager-installed server, navigate to <Applications Manager Home>\working\conf\application\scripts\powershell directory and execute the below commands by replacing hostname, username, and password with that of the reported Exchange server.
If Mailbox role (2010 and above):.\E201X_MBX_Tables.ps1 'hostname' 'username' 'password'
If Mailbox role (2007):For Version 2013 and above :For Mailbox role after data collection is enabled for Top Mailboxes by Size, Inactive Mailbox Users and Exchange Queues (under Admin -> Performance Polling -> Optimize data collection -> Monitor Type as Exchange Server):.\EX_Mailboxes.ps1 'hostname' 'username' 'password' 'TopMailboxes,InactiveMailboxes,ExchangeQueues'For non-Mailbox role after data collection is enabled for Exchange Queues (under Admin -> Performance Polling -> Optimize data collection -> Monitor Type as Exchange Server): (Use the Credssp argument if the Applications manager server and Exchange server are in different domains).\EX_Queues.ps1 'hostname' 'username' 'password' 'Credssp'
.\E201X_MBX_Tables.ps1 '- Get the full output and copy it to a text file.
Try to rectify any errors found or reach out to our support team with the screenshots of the prerequisites done and text file containing the output to appmanager-support@manageengine.com along with the latest Support Information File (SIF) from Applications Manager with print all logs enabled for analysis.
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