Debugging JAR for SAML Error Codes 46 and 47
Issue:
SAML login is failing due to SAML error codes 46 and 47.
Note:
- The fjar is only for debugging purpose.
- Before applying the .fjar file, kindly verify its compatibility in the "Jar Compatibility" section below.
Steps to apply the Debug fjar:
- Download the attached .fjar file.
- Click here for steps to apply the .fjar file.
- Restart the application service.
- Reproduce the issue after applying the debug fjar then immediately zip the logs (<server_home>\logs folder. For eg: C:\Program Files\ManageEngine\ServiceDesk\logs folder) and share it with us for analysis. If the size of the log file is huge, you can send it to us using our FTP link https://bonitas2.zohocorp.com/. Select the product as "ServiceDesk Plus" and provide the proper ticket number.
Jar Compatibility:
Build | Compatible Jar |
14820 | 14820_SAML_time_validation.fjar |
New to ADSelfService Plus?
Related Articles
9205662 - Debug jar : SAML Dynamic User Addition
Issue: SAML login with existing user works, But Error while dynamic user addition. Debug: Additional prints will be printed in the serverout. Steps to get the Debug logs: Download the attached 14500_9205662_SAML_DYNAMIC_USER_ADDITION_DEBUG.fjar file ...The Saml Error code 50 appears when multiple URLs are used for the SDP
Issue: When multiple URLs are used for the application, SAML authentication fails on the first attempt. Fix: The issue is resolved by redirecting to the alias URL before triggering the /SamlRequest call. ISSUE ID: SD-124988 Resolution: The fix for ...SAML FAQ's
Please find the list of frequently asked queries in SAML 1. I have enabled SAML but still could not find a way to log in using SAML Since the application has multi-tenant feature there are certain security added to the SAML login. In a SAML ...SAML automatic redirection issue
Issue: The /SamlRequest URL is being accessed repeatedly, leading to the URL access limit being reached in only SAML enabled case. The SAML URL is triggered instead of displaying the login page, occurring only in cases where both Active Directory ...HTTP ERROR 400 when logging in via SAML - Description and Resolution
Description: When logging into the application via SAML, the following error occurs even when the configurations are accurate. Overview: When you see an HTTP ERROR 400 during a SAML login, it means there’s a "Bad Request" error. This error occurs ...