Debug: Space character is missing in the description
The reason for missing space character between Number and Word is to be identified using Debug logs. Please follow the below steps to collect debug logs.
1. Login to Application and Navigate to Mail server settings (Incoming tab)
2. Enable "Enable Email Debug" option
3. Save the settings (If schedule gets stopped, start the schedule again from UI)
4. Download the attached 14002_8411003.fjar file.
5. Apply the fjar file. Click here to know the steps.
6. Once applied, recreate the issue and share us the logs. If the size of the log file is huge, you can zip us the logs folder and send it to us using our FTP link https://bonitas2.zohocorp.com/. Select the product as "ServiceDesk Plus" and ticket number as 8411003.
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