Debug fjar for the ticket 8451935
Issue:
Empty mail is triggered from the SDP in a particular scenario
Debug:
Debug prints have been enabled in the attached fjar file. With this debug prints, we can identify the scenario from which such mails are getting triggered.
Kindly follow the below steps to apply fix for this.
1. Download the attached 12000_8422962.fjar file.
2. Apply the fjar file. Click here to know the steps.
3. Once applied, check for the issue. If the issue occurs, kindly share us the logs. If the size of the log file is huge, you can zip us the logs folder and send it to us using our FTP link https://bonitas2.zohocorp.com/. Select the product as "ServiceDesk Plus" and ticket number as 8451935.
JAR Compatibility
Build No | File Name |
14006 | 14006_8451935.fjar |
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