Data not available for Exchange Server

Data not available for Exchange Server

    1. Open command prompt in administrator mode and execute the ExchangeServer.bat file after navigating to <Applications Manager Home>\bin\troubleshooting\ directory. 

    2. Choose the mode (WMI/Powershell) through which the monitor was added and enter the requested credentials as added in Applications Manager.

    3. Choose the version and role for which the data is not available.

    4. Copy the output to a text file.

Reach out to our support team with the text file containing the output of ExchangeServer.bat file to appmanager-support@manageengine.com along with the latest Support Information File (SIF) from Applications Manager with print all logs enabled for analysis.