Creating Contact Groups

 

DDI Central enables you to group specific users under your organization to create special contact groups. You can associate the relevant contact group to be notified of alerts or incidences concerning that domain and associated monitor.

 

To create a contact group

1. Select Contact from the left menu bar. In the Contact page, under the Contact Groups tab, DDI Central displays the list of contact groups created under the organization.

2. Click on the Add Group button to create a new contact group.
   
   

    

3. Enter the details of the group, like the group name.
4. For the group email, add the list of email ids of the members to send notifications to, one by one, and click Add after each selection.
5. Select the required clusters one by one and click the Add button after each selection. Click Save.
6. On successful association, the Contact Group tab on the Contact page displays the list of members in the Contact Group as well as the list of Associated Clusters.
7. To dissociate any cluster or contact from the Contact Group, click on the Edit button on the extreme right. From the Edit Group window, deselect the email ids or the clusters using the minute close button at the top right corner of each selection.