APM Insight Basic Troubleshooting tips - Nodejs

APM Insight Basic Troubleshooting tips - Nodejs

If you have installed APM Insight Node.js agent and face issues with it, follow the below instructions to troubleshoot your application.

 

1. License key and logs

  • Check whether the correct license key is provided in your application start file.

  • Check agent logs (in the apminsightdata directory where node process is started) for any warning related to network communication.

  • Check apminsight.json (in the apminsightdata directory where node process is started) file for key "status"- if it is "900", please delete the apminsight.json file and restart the server.

2. Proxy settings

  • If there is a proxy configuration in your server, provide the proxy details in the application start file. Check the help document for details on the same.

3. System settings

  1. If APM instance is not receiving any data, please perform some transactions on your server and check APM Insight Tab after a couple of minutes.
           
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