Advanced policy configuration: Block User tab
Block User tab:
This tab allows you to block users who failed at the identity verification step. If a user attempts to use more than a few unsuccessful reset password attempts by providing the wrong answers to security questions or verification codes, then that users will be blocked for a preset period of time.
All you have to do is enter the maximum number of invalid attempts allowed within a given time frame and how long the users should be blocked. This feature works similar to the account lockout policy in Active Directory.
Once a user is blocked, he/she will not be able to use ADSelfService Plus's reset password and account unlock options. The lists of blocked users are captured in a report for your future reference. You can also use the report to unblock a user.
New to ADSelfService Plus?
Related Articles
Advanced policy configuration: General tab
General Tab: The General tab contains settings related to CAPTCHA verification, personalization link and tab customization. These are the settings that come under the General tab: Hide CAPTCHA: CAPTCHA is a security measure against bot-based attacks. ...Advanced policy configuration: Password Sync tab
Password Sync tab Password Synchronizer Automate password synchronization with users' linked accounts after the performed self-service action (password reset or password change) is reflected in AD. Automate the unlocking of accounts for users' linked ...ADSelfService Plus self-service password reset configuration: Reset & Unlock tab
Reset & Unlock tab The Reset & Unlock tab consists of settings related to the self-password reset and account unlock features. Learn how to configure these settings to suit your requirements. Here are the settings under the Reset & Unlock tab: Unlock ...ADSelfService Plus product startup issues
What do you need to know before troubleshooting You need to have administrator access to ADSelfService Plus. When you experience an error with ADSelfService Plus, check if these prerequisites are satisfied: Install ADSelfService Plus as a service ...Modify the password policy requirements text displayed on screen in ADSelfService Plus
Description ADSelfService Plus, by default, displays the password policy requirements (domain or fine-grained password policies) of a user in the change password and reset password screen. If you prefer to customize the password policy messages to ...