9205662 - Debug jar : SAML Dynamic User Addition
Issue:
- SAML login with existing user works, But Error while dynamic user addition.
Debug:
- Additional prints will be printed in the serverout.
Steps to get the Debug logs:
- Download the attached 14500_9205662_SAML_DYNAMIC_USER_ADDITION_DEBUG.fjar file
- Apply the fjar file and restart the application service. Check here for the steps to apply this fjar.
- Recreate the issue, try dynamic user addition with SAML.
- After getting the error, zip the logs folder and send it to us using our FTP link https://bonitas2.zohocorp.com/. Select the product as "ServiceDesk Plus" and ticket number as 9205662.
- We will analyse the uploaded files and get back to at the earliest.
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