9205662 - Debug jar : SAML Dynamic User Addition

9205662 - Debug jar : SAML Dynamic User Addition

Issue:
  1. SAML login with existing user works, But Error while dynamic user addition.

Debug:
  1. Additional prints will be printed in the serverout.

Steps to get the Debug logs:
  1. Download the attached 14500_9205662_SAML_DYNAMIC_USER_ADDITION_DEBUG.fjar file
  2. Apply the fjar file and restart the application service. Check here for the steps to apply this fjar.
  3. Recreate the issue, try dynamic user addition with SAML.
  4. After getting the error, zip the logs folder and send it to us using our FTP link https://bonitas2.zohocorp.com/. Select the product as "ServiceDesk Plus" and ticket number as 9205662.
  5. We will analyse the uploaded files and get back to at the earliest.

                    New to ADSelfService Plus?

                      • Related Articles

                      • User defined fields is not getting populated for the user while using dynamic user addition in SAML

                        Issue: The user defined fields is not getting populated for the user while using dynamic user addition in SAML. Fix: We found out an issue in entity mismatch in internal user api level and fixed it. Check the "Jar Compatibility" section to download ...
                      • Debug Jar for Analysing Inline image issues

                        These jars attached in this article is used to debug the issues with sending mail that contains inline images with additional log prints. How To ? Download the ".fjar" file attached in this article corresponding to your build number. Build Number ...
                      • How to get SAML tracer output for a SAML based login-attempt?

                        You can use your favourite SAML tracer browser plugin. Here we used SAML-tracer in a chromium-based browser. To record the SAML tracer output: Go to ServiceDesk Plus's login screen Click on SAML Tracer Extension to open up the SAML Tracer window. Now ...
                      • SAML Vulnerability Fix for 6.8 version

                        As mentioned in the below post, we have attached the compatible jars and we can follow the below steps for the fix. https://connect.zoho.com/portal/intranet/stream/105000699940145/105000702986572 Steps: Remove xmlsec-1.4.1.jar from lib Place ...
                      • #8888147 - Debug jar for the customer

                        Issue: Junk Notification Filter isn't loading in the product. On viewing from the logs, there is an issue with query construction in the backend. Debug: To analyse this further, we have prepared a debug jar to get additional prints in the serverout ...