This article explains the step to follow, if some one comes across the issue where executing the uninstall option leads to the installation wizard and the user is shown the steps to install the product instead of steps to uninstall. To rectify the ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...
1. Access your ServiceDesk Plus server and browse to [your drive]:\ManageEngine\ServiceDesk\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
Follow the steps mentioned below to install AppManager as a service on a Linux box. Copy the attached AppManagerLinuxService file to /etc/init.d directory as the file "AppManager" Edit the MDIR variable in this file (in two locations) which should ...