Applications Manager | Upgrade Issue | Knowledge Base

• Upgrade Issue

• Applications Manager not starting after upgrade

  If Applications Manager is not starting, it could be due to the following: 1. License would've expired. Please apply valid license using updateLicense.bat/updateLicense.sh. Refer this link to know how to apply license. 2. Take a look at the log trace ...

• After Upgrade of Applications Manager, The monitors added via ssh mode not collecting data's

  Please follow below steps : 1) Go to stderr.txt and check the below exception is present or not [05 Jun 2018 20:39:21:287] SYS_ERR: java.lang.NoSuchMethodError: com.maverick.ssh.SshConnector.createInstance()Lcom/maverick/ssh/SshConnector; [05 Jun ...

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• Popular Articles

• Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)

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• How to build a test environment for ServiceDesk Plus

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  1. Access your ServiceDesk Plus server and browse to [your drive]:\ManageEngine\ServiceDesk\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed.   If the database is MSSQL, go to the SQL Management Studio, go to ...

• Setup Applications Manager as Service in Ubuntu 16 and above

  From v16140 : Support to install and start Applications Manager as a wrapper service in Linux platforms is provided within the product. For more information, see Starting Applications Manager as a Linux Service. Follow the steps mentioned below to ...