Applications Manager | Upgrade Issue | Knowledge Base

• Upgrade Issue

• Applications Manager not starting after upgrade

  If Applications Manager is not starting, it could be due to the following: 1. License would've expired. Please apply valid license using updateLicense.bat/updateLicense.sh. Refer this link to know how to apply license. 2. Take a look at the log trace ...

• After Upgrade of Applications Manager, The monitors added via ssh mode not collecting data's

  Please follow below steps : 1) Go to stderr.txt and check the below exception is present or not [05 Jun 2018 20:39:21:287] SYS_ERR: java.lang.NoSuchMethodError: com.maverick.ssh.SshConnector.createInstance()Lcom/maverick/ssh/SshConnector; [05 Jun ...

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• Popular Articles

• Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)

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• How to build a test environment for ServiceDesk Plus

  Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...

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  List of ports used in Password Manager Pro

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  1. Access your ServiceDesk Plus server and browse to [your drive]:\ManageEngine\ServiceDesk\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed.   If the database is MSSQL, go to the SQL Management Studio, go to ...

• How to migrate ServiceDesk Plus from one server to another

  Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...