Applications Manager not starting after upgrade
If Applications Manager is not starting, it could be due to the following:
1. License would've expired. Please apply valid license using updateLicense.bat/updateLicense.sh.
1. License would've expired. Please apply valid license using updateLicense.bat/updateLicense.sh.
Refer this link to know how to apply license.
2. Take a look at the log trace in logs/StartupLogs_err.txt file:
org.postgresql.util.PSQLException: FATAL: invalid value for parameter "TimeZone": "EAT"
at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2553)
at org.postgresql.core.v3.QueryExecutorImpl.readStartupMessages(QueryExecutorImpl.java:2665)
at org.postgresql.core.v3.QueryExecutorImpl.<init>(QueryExecutorImpl.java:147)
at org.postgresql.core.v3.ConnectionFactoryImpl.openConnectionImpl(ConnectionFactoryImpl.java:273)
at org.postgresql.core.ConnectionFactory.openConnection(ConnectionFactory.java:51)
at org.postgresql.jdbc.PgConnection.<init>(PgConnection.java:225)
at org.postgresql.Driver.makeConnection(Driver.java:465)
at org.postgresql.Driver.connect(Driver.java:264)
at java.sql.DriverManager.getConnection(DriverManager.java:664)
at java.sql.DriverManager.getConnection(DriverManager.java:247)
at jdbc.CreateSchema.managePostgresUser(CreateSchema.java:159)
at jdbc.CreateSchema.instantiateConnection(CreateSchema.java:643)
at jdbc.CreateSchema.init(CreateSchema.java:97)
at jdbc.CreateSchema.main(CreateSchema.java:119)
at com.adventnet.appmanager.server.startup.StartServer.startPGSQL(StartServer.java:2684)
at com.adventnet.appmanager.server.startup.StartServer.startmysql(StartServer.java:2417)
at com.adventnet.appmanager.server.startup.StartServer.main(StartServer.java:1562)
If the log looks similar to the one mentioned above, the time zone may not have been configured correctly.
For Windows service mode:
You can update it in the wrapper.conf file and then restart AppManager service.
For example,
If you are in Nairobi, it'll be:
wrapper.java.additional.5=-Duser.timezone=Africa/Nairobi
For Windows non-service mode/Linux:
You can update it in the startApplicationsManager.bat/.sh file.
For example,
If you are in Nairobi, it'll be:
-Dfile.encoding=UTF-8 -Duser.timezone=Africa/Nairobi
New to ADSelfService Plus?
Related Articles
Unable to upgrade Applications Manager - MySQL Deprecation
Problem: You encounter the following error while trying to install service pack for Applications Manager v16140 and above: Reason: This error occurs because MySQL backend database has been deprecated in Applications Manager. Solution: You have to ...Troubleshooting Applications Manager Plugin database migration failure after service pack upgrade of OPM and APM plugin
When upgrading OpManager from version 12.6.xxx to 12.7.xxx and updating the APM Plugin to 1651x, particularly when using Postgresql as the backend database, an essential one-time migration occurs. This migration involves moving our backend Postgresql ...Installing Applications Manager in AWS
Applications Manager can be installed in EC2 instances in both Windows and Linux platforms. Applications Manager comes with bundled PostgreSQL. Installing Applications Manager in EC2 for Windows Go to EC2 console and launch an "Windows" instance ...Upgrade guide for OpManager v 12.7 and APM Plugin
After downloading the service pack for OpManager and the compatible service pack for Applications Manager Plugin (APM Plugin) to OpManager installed server, start the upgrade process for OpManager and APM Plugin by following the steps below: Note: If ...Having problems while starting Applications Manager in Debian machines.
Solution: For Applications Manager to run in Debian machines, Ensure if the following configurations are done. 1. Check whether the libdb3.so file is located in /lib/ directory. For more information, refer here. 2. Uncomment the following line in ...