For monitoring Oracle EBS v12.1.3, the following user privileges will be required to query data from the database: CONNECT role. SELECT_CATALOG_ROLE role. SELECT ANY TABLE role The following commands can be executed in order to grant the above ...
Error: org.xml.sax.SAXParseException; lineNumber: 1; Missing whitespace before SYSTEM literal URI. Note: We have supported only the following versions of E-Business Suite Version 11i, 12.0, 12.2.0 You can use the following URLs to verify the data for ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. Access your ServiceDesk Plus server and browse to [your drive]:\ManageEngine\ServiceDesk\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...
Steps for creating support information file: The log files are located in <Applications Manager Home>/logs directory. If the Logging level in Admin tab-> Logging -> is not 'Print all logs', then change it to 'Print all logs' and reproduce the issue ...