Reason: It is because, by default, 'Discover all nodes in the cluster' option is enabled. If you want to monitor only particular instance, disable that option and add monitor.
Reason: This error happens because the server is running in authenticated mode and you are trying to connect without authentication. Check the file redis.conf in the Redis server for the string "requirepass" and give that password in the discovery ...
Reason: The password entered in the password field is wrong. Check the file redis.conf in the Redis server for the string "requirepass" and give that password in the discovery wizard and try again.
Solution: Confirm that the Redis host and port are accessible from the server on which the Applications Manager product is installed. Ensure that there are no network restrictions or firewall rules preventing access to the Redis server. To verify the ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...