By default, if you want to use self-signed certificates for SSL connection then the certificate generated by the DB2 server will be db2server.arm. But our AppManager doesn't support arm files. So it has to be renamed as the db2server.cer and then ...
Problem: Error: DB2 SQL Error: SQLCODE=-1092 shown in the 'Monitor Information' section in the 'Overview' tab of the DB2 monitor page. Why do you see this error? You require a DB2 user with System monitor authority (SYSMON) to monitor the tablespace ...
Solution: Check if hostname/IP address is resolving correctly from Applications Manager machine. Check the port is able to telnet from Applications Manager machine. Database name is case sensitive. Kindly verify the same. Make sure that user either ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...